2023 Ram Promaster Engine cooling Problems
- Complaints
- 15about this part
- Share
- 16%of 95 total for the year
- Median mileage
- 83,800miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 15 complaints about the engine cooling of the 2023 Ram Promaster, 16% of the 95 complaints for this model year. Where a mileage was given, the median is 83,800 miles. 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle had experienced the failure while in traffic, with the engine overheating. The failure mileage was approximately 24,600.”
NHTSA complaint #11742319, filed 2026-06, 24,600 miles“The contact owns a 2023 Ram ProMaster 3500. The contact stated that while the vehicle was idling, there was an abnormal sound coming from the engine compartment. The contact checked under the hood and saw that the cooling fan was making a whirring sound. The contact stated there was no warning light illuminated. The contact stated that the fan was revolving very slowly, and when the fan was touched, there was resistance while revolving. The contact had received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). …”
NHTSA complaint #11705657, filed 2025-12, 5,275 miles“The contact owns a 2023 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while the vehicle was parked, there was a humming sound coming from the vehicle, and the contact became aware that smoke was coming from the engine compartment. …”
NHTSA complaint #11744810, filed 2026-06, 143,000 miles“The contact owns a 2023 Ram Promaster 3500. The contact stated that while driving 65 MPH, there was smoke coming from under the hood. Additionally, there was an abnormal burning odor inside the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was confirmed that the failure and extended damages were associated with the unrepaired recall. The contact researched and discovered recalls, NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling) and 25V330000 (Back Over Prevention); that were associated with the VIN. …”
NHTSA complaint #11765884, filed 2026-09, 200,000 miles“The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling). The contact was concerned about a potential fire. The local dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available for the recall repair. The contact had not experienced a failure.”
NHTSA complaint #11719456, filed 2026-02Related recalls
- 25V720000Oct 23, 2025Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.Covers: Ram Promaster 2018–2026
Related service bulletins
- 10248966Nov 8, 2023PSU Oil Pump Assy
- 10248845Nov 8, 2023Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include…
- 10248505Sep 7, 2023PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE…
- 10244344Sep 7, 2023PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE…
- 10243192Aug 31, 2023Suspected engine coolant leak.
- 10239996May 20, 2023Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present.
- 10239957May 18, 2023Water Quality When Mixed With Engine Coolant
- 10239995May 17, 2023Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present.
- 10239951May 17, 2023Engine Ticking Noise Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the…
- 10240030May 12, 2023Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance
Engine cooling: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 15 | 16% |
| 2022 | 2 | 3% |
| 2021 | 7 | 6% |
| 2020 | 5 | 12% |
| 2019 | 7 | 12% |
| 2018 | 1 | 3% |
| 2017 | 4 | 7% |
| 2016 | 1 | 3% |
| 2015 | 3 | 5% |
| 2014 | 1 | 1% |
Other parts of the 2023 Ram Promaster
39 complaintsElectrical system
25 complaintsEngine
10 complaintsForward collision avoidance
8 complaintsFuel system
8 complaintsOther or unknown
6 complaintsBrakes
4 complaintsLane departure
4 complaintsTransmission and drivetrain
4 complaintsEquipment
1 complaintsExterior lighting
1 complaintsBody and structure
1 complaints
← All problems reported for the 2023 Ram Promaster
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology