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Engine coolingPart report

2019 Ram Promaster Engine cooling Problems

Complaints
7about this part
Share
12%of 60 total for the year
Median mileage
68,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the engine cooling of the 2019 Ram Promaster, 12% of the 60 complaints for this model year. Where a mileage was given, the median is 68,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2019 Ram Promaster 2500. The contact stated that while driving at various speeds, the transmission was slipping and failed to shift to 3rd gear. The contact stated that the failure persisted while driving on one occasion, which required the driver to pull over and to restart the vehicle. Additionally, the contact stated that while at a complete stop in highway traffic, the vehicle stalled. The contact shifted to park(P) and was able to restart the vehicle. …”

NHTSA complaint #11717194, filed 2026-02, 68,000 miles

“The contact owns a 2019 Ram Promaster 2500. The contact stated that while the vehicle was parked, there was an abnormal plastic burning odor coming from the vehicle. The contact exited the vehicle, checked under the hood, and discovered that one of the relays was standing up crooked and was melted. The contact associated the failure with NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling) based on online research; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 47,707.”

NHTSA complaint #11764821, filed 2026-09, 47,707 miles

“The contact owns a 2019 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While driving at various speeds, there was an abnormal electrical burning odor coming from the vehicle. The burning odor was also coming from the vehicle when the vehicle was turned off, and the hood was raised. Additionally, the driver's side radiator fan was constantly running, and the passenger's side radiator fan made an abnormally loud sound while running at high speed. …”

NHTSA complaint #11721533, filed 2026-03, 112,000 miles

“The contact owns a 2019 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”

NHTSA complaint #11724671, filed 2026-03

“The contact owns a 2019 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”

NHTSA complaint #11724673, filed 2026-03

Related recalls

Related service bulletins

Engine cooling: other model years

YearComplaintsShare of year
20231516%
202223%
202176%
2020512%
2019712%
201813%
201747%
201613%
201535%
201411%

Other parts of the 2019 Ram Promaster

Transmission and drivetrain
24 complaints
Engine
10 complaints
Other or unknown
9 complaints
Brakes
7 complaints
Electrical system
5 complaints
Air bags
3 complaints
Back-over prevention (rear camera)
2 complaints
Equipment
2 complaints
Steering
2 complaints
Tires
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Seats
1 complaints

← All problems reported for the 2019 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology