2019 Ram Promaster Transmission and drivetrain Problems
- Complaints
- 24about this part
- Share
- 40%of 60 total for the year
- Median mileage
- 66,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 24 complaints about the transmission and drivetrain of the 2019 Ram Promaster, 40% of the 60 complaints for this model year. Where a mileage was given, the median is 66,500 miles. 2 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We have contacted Ram and our local dealer multiple times. Dealer says they are not receiving parts for recall w00. Ram says they are sending a limited number. We were #10 on the dealer repair list a month ago. Now we are 15. Ram and the dealer need to step up and get this issue fixed for all Ram 3500 owners now.”
NHTSA complaint #11330078, filed 2020-06, 21,000 miles“Around 4,000 miles my brand new van died on me going up a small incline round around a small curve. I lost all power and a head on vehicle almost hit me head on because I list all power, I lost power steering, I lost braking power and I and my dad almost died because I was veering off a cliff. I restarted the vehicle and was able to return the vehicle to the road. At around 5,000 miles my air bag light came on for a half of a day driving. I have had radiator fluid smell and leaking. …”
NHTSA complaint #11404508, filed 2021-03, 4,000 miles“My vehicle has been recalled for a safety issue w00 20v-036. There is no engineering fix yet designed. Winnebago/dodge and it's associated dealers are still selling the vehicle despite the recall while owners wait for corrective measures.”
NHTSA complaint #11317412, filed 2020-03, 4,900 miles“Responded to recall letter - park engagement by making appointment at York Chrysler dealership where I purchased vehicle brand new. Dropped off on 4/11/24 I still do not have vehicle back as of today 7/30/24 with NO ETA waiting on transmission from Fiat Corp of American and the recall has been closed. NOT CLOSED how could be closed when I dropped a perfectly good vehicle at recall appointment and have no vehicle”
NHTSA complaint #11605514, filed 2024-07“Called local dealer to have repair done, they put me on the list because they did not have the parts, said they would call to set up my appointment when it came in. This was almost two years ago and i have not got the call yet. It was Huntington Beach Chrysler,Dodge, Jeep, Ram.”
NHTSA complaint #11485680, filed 2022-09Related recalls
- 23V301000Apr 27, 2023Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park…Covers: Ram Promaster 2019–2021
- 20V582000Oct 15, 2020Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may…Covers: Ram Promaster 2014–2019
- 20V036000Jan 23, 2020Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect…Covers: Ram Promaster 2014–2019
Related service bulletins
- 11035323Jul 22, 2026Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the…
- 11025046Oct 30, 2025D-23-24 Rev. B TERMINATION of 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns
- 11015057Feb 24, 2025TRANS WITH TORQUE CONVERT Transmission failures "after" 44A/61A has been completed are not recall related. Service transmission part numbers should be ordered R8210327AG…
- 11015053Feb 24, 2025"TRANS KIT WITH TORQUE Transmission failures ""after"" 44A/61A has been completed are not recall related. Service transmission part numbers should be ordered R8210327AG (MY14-19)…
- 11011762Dec 10, 2024TRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly for Part numbers R8210327A$, the mounting kit must be used…
- 11008892Oct 9, 2024Trans Kit with Torque Converte Note: When ordering this transmission, dealer must include the VIN in "Order Entry." Orders without a VIN may be cancelled.
- 10221375Jun 22, 2022Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during…
- 10214639May 26, 2022Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator…
- 10223097Mar 17, 2022No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- 10223016Mar 16, 2022SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 4 | 4% |
| 2022 | 2 | 3% |
| 2021 | 13 | 12% |
| 2020 | 10 | 24% |
| 2019 | 24 | 40% |
| 2018 | 7 | 18% |
| 2017 | 14 | 25% |
| 2016 | 8 | 24% |
| 2015 | 12 | 20% |
| 2014 | 14 | 20% |
Other parts of the 2019 Ram Promaster
10 complaintsOther or unknown
9 complaintsBrakes
7 complaintsEngine cooling
7 complaintsElectrical system
5 complaintsAir bags
3 complaintsBack-over prevention (rear camera)
2 complaintsEquipment
2 complaintsSteering
2 complaintsTires
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsSeats
1 complaints
← All problems reported for the 2019 Ram Promaster
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology