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BrakesPart report

2019 Ram Promaster Brakes Problems

Complaints
7about this part
Share
12%of 60 total for the year
Median mileage
5,600miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the brakes of the 2019 Ram Promaster, 12% of the 60 complaints for this model year. Where a mileage was given, the median is 5,600 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When I take my foot off the accelerator and put it on the brake the car slows down but then starts to accelerate again. On a city street at a stop sign/light. A light will briefly flash on dash that says hill holder - see service . I've taken it to be checked. They drove it and could not duplicate. This only happens intermittently so that diagnostic is not going to tell anything.”

NHTSA complaint #11315986, filed 2020-03, 5,600 miles

“On steep road descent, brake warning light came on. No loss of brake function. No incident. Cycling engine off then on clears warning light. Parking brake was off, and brake fluid was completely full. No excessive brake heat or smells. This situation has occurred twice separated by a month's time. Both cases on steep descent. Warning light cause unknown.”

NHTSA complaint #11425875, filed 2021-07

“Emergency brake internal failure caused brake rotors to seize. Rear wheels lock up causing inability to control vehicle. Vehicle only has 19,400 miles. Dealer will provide photos and parts. No warning lights or messages occurred before the failure. There are many reports on road trek owners forum and promaster ram owners forum of this same problem happening to these vehicles with low mileage. Not covered under warranty.”

NHTSA complaint #11607812, filed 2024-08

“The subject vehicle, according to the third party administrator for the vehicle's insurance co. had a transmission malfunction. The vehicle is owned by a subcontractor for the purpose of delivery for a seller. The vehicle, according to the TPA, was put in park and the emergency brake was applied, as shown by the interior video camera, and the vehicle went in reverse while the employee was in the back of the van, getting the order ready to deliver. …”

NHTSA complaint #11687647, filed 2025-09

“These brake pads have a stainless steel shim that is attached in such a way that the shim can slide off the back of the brake pad, and slides down and cuts against the brake rotor, effectively cutting the hub away from the rotor braking surface. Creating a very dangerous braking situation.”

NHTSA complaint #11428995, filed 2021-08

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2025117%
202344%
2022710%
202187%
202012%
2019712%
201838%
201759%
201639%
20151016%
20141521%

Other parts of the 2019 Ram Promaster

Transmission and drivetrain
24 complaintsEngine
10 complaintsOther or unknown
9 complaintsEngine cooling
7 complaintsElectrical system
5 complaintsAir bags
3 complaintsBack-over prevention (rear camera)
2 complaintsEquipment
2 complaintsSteering
2 complaintsTires
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsSeats
1 complaints

← All problems reported for the 2019 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology