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Other or unknownPart report

2019 Ram Promaster Other or unknown Problems

Complaints
9about this part
Share
15%of 60 total for the year
Median mileage
27miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the other or unknown of the 2019 Ram Promaster, 15% of the 60 complaints for this model year. Where a mileage was given, the median is 27 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The design in the cab and placement of the cup holders create a safety hazard. The cup holders are right near the floor causing the driver to remove their eyes from the road to get their cup, and even a split second with your eyes off the road could cause an accident. They need to raise the cup holders on the dashboard area and front of the vehicle higher for safety. Reaching down is equally as dangerous as texting and driving at the same time. It is only a matter of time before someone reaches down for their cup and has an accident with the poor design and placement of the cup holders. …”

NHTSA complaint #11232624, filed 2019-07, 27 miles

“One of two brackets for attachment of the overhead entry and exit assist handles on the driver’s side broke of and the handle came undone as I was using it to assist with entry to the vehicle. I weigh about 150 lbs.”

NHTSA complaint #11765241, filed 2026-09

“I own a 2019 Ram ProMaster. The vehicle previously received the manufacturer recall repair for the transmission park issue (software update). After the recall repair, the vehicle experienced a safety issue where it would roll freely while in “Park,” as if it were in neutral, even though the dashboard indicated “P.” This created a rollaway risk. This happened August 2025 intermittently. Miles on the vehicle 68k. I recently (4/17/2025) serviced the transmission (approximately 73,000 miles) and found significant internal damage evidence. …”

NHTSA complaint #11732183, filed 2026-04

“House AGM battery charging system Hydrogen Sulfide out gassing issue. CO alarm trips while charging from shore power connection. Xantrex XC 2000 Inverter charger is improperly located directly on top of the 330Ah AGM battery. System is located in a sealed bed base platform with limited ventilation. My 2021 Coachmen Nova is out of OEM warranty. The vehicle has not been inspected by Coachmen or dealership. I'm aware of other Owner's having similar issues with at least one catastrophic battery failure.”

NHTSA complaint #11431053, filed 2021-08

“I received notice of a recall in June 2023. I contacted every nearby dealership in my area. None of the company service centers was able to complete the recall service. Because my vehicle has been converted into a motorhome (by a RAM approved upfitter), it is heavier that the standard vehicle and they told me they do not have the proper equipment to complete the anticipated repairs. I called the RAM custom service center and they were unable to locate a dealership to help me and unwilling to authorize reimbursement if I had the repairs completed by another qualified mechanic. …”

NHTSA complaint #11561180, filed 2023-12

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2025117%
2024218%
202366%
202257%
20212119%
2020921%
2019915%
2018718%
201735%
2016618%
201547%
201446%

Other parts of the 2019 Ram Promaster

Transmission and drivetrain
24 complaints
Engine
10 complaints
Brakes
7 complaints
Engine cooling
7 complaints
Electrical system
5 complaints
Air bags
3 complaints
Back-over prevention (rear camera)
2 complaints
Equipment
2 complaints
Steering
2 complaints
Tires
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Seats
1 complaints

← All problems reported for the 2019 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology