2020 Ram Promaster Other or unknown Problems
- Complaints
- 9about this part
- Share
- 21%of 42 total for the year
- Median mileage
- 5,200miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the other or unknown of the 2020 Ram Promaster, 21% of the 42 complaints for this model year. Where a mileage was given, the median is 5,200 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving using the bluetooth hands free option for phone calls and navigation the vehicle will intermittently disconnect forcing you to press a series of options to remake the connection which takes your eyes off the road and causes a dangerous condition. The dealer service center states that is the way the system operates and they cannot fix it.”
NHTSA complaint #11377214, filed 2020-11, 5,200 miles“On Sept 14 2025 we were driving our Promaster and heard a knocking sound then the vehicle immediately overheated. We had the car towed to a dealership and we were informed we needed a new engine as the fan module had failed causing the vehicle to overheat and ruining the engine. The extended warranty company also denied the claim citing that the fan module had failed. We purchased the vehicle on Sept 10th 2025. …”
NHTSA complaint #11697492, filed 2025-11“Rearview camera only works 10% of the time; recall was issues in Aug '25, but there is still not a remedy. Seems pretty easy to just install a new camera, not sure why this is taking so long. The vehicle has horrible sight lines, backing up is near impossible on your own. Recall Info: Aug 26,2025 Manufacturer Recall Number59C NHTSA Recall Number25V-552”
NHTSA complaint #11727711, filed 2026-03“Rear view camera does not work - shows blank screen or inverted image. Very dangerous when backing up as you cannot see if anyone or another car is behind you.”
NHTSA complaint #11695952, filed 2025-10“Radio system, navigation, backup camera and associated telematic system failure. The radio in the RAM Promaster functions as a control center for many safety functions. It intermittently fails while driving the RAM Promaster. It has been in multiple (4) times for service. Replaced on 6/24/2021. Problem reoccurred on 8/12/2021. No solution at this time from Fiat - Chrysler (FCA). This is a problem that may be internal and does not report buss data. Safety put at risk with no camera functions or communications.”
NHTSA complaint #11430219, filed 2021-08Related service bulletins
- 11024312Oct 7, 2025High Voltage Air Conditioning Refrigerant Dye
- 11022027Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11022026Aug 15, 2025Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units…
- 11017445Apr 2, 2025Actuator - a/c and heater
- 11017435Apr 2, 2025Actuator - a/c and heater
- 11015810Mar 17, 2025"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before…
- 11012838Jan 8, 2025"incentive and supplemental service procedure enhancement: 2019-2021 promaster transmission - pn r8453637ab"
- 10225287Aug 19, 2022Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding…
- 10220715Mar 17, 2022No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
- 10220697Mar 9, 2022Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 17% |
| 2024 | 2 | 18% |
| 2023 | 6 | 6% |
| 2022 | 5 | 7% |
| 2021 | 21 | 19% |
| 2020 | 9 | 21% |
| 2019 | 9 | 15% |
| 2018 | 7 | 18% |
| 2017 | 3 | 5% |
| 2016 | 6 | 18% |
| 2015 | 4 | 7% |
| 2014 | 4 | 6% |
Other parts of the 2020 Ram Promaster
11 complaintsTransmission and drivetrain
10 complaintsElectrical system
8 complaintsEngine cooling
5 complaintsEngine
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSteering
3 complaintsSeat belts
2 complaintsAir bags
1 complaintsBrakes
1 complaintsLane departure
1 complaintsSeats
1 complaints
← All problems reported for the 2020 Ram Promaster
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology