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BrakesPart report

2020 Ram Promaster Brakes Problems

Complaints
1about this part
Share
2%of 42 total for the year
Median mileage
20,940miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 1 complaints about the brakes of the 2020 Ram Promaster, 2% of the 42 complaints for this model year. Where a mileage was given, the median is 20,940 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2020 Ram 3500. The contact stated that while driving about 70 mph there was a thumping noise originating from the rear passenger side. The vehicle was veered to the side of the road and inspected. On another occasion when the vehicle was reversing a crunching sound was heard emanating from the rear passenger side. The vehicle was towed to a dealer where the emergency brake was replaced. The manufacturer was notified of the failure. The failure mileage was 20,940.”

NHTSA complaint #11514837, filed 2023-03, 20,940 miles

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2025117%
202344%
2022710%
202187%
202012%
2019712%
201838%
201759%
201639%
20151016%
20141521%

Other parts of the 2020 Ram Promaster

Back-over prevention (rear camera)
11 complaints
Transmission and drivetrain
10 complaints
Other or unknown
9 complaints
Electrical system
8 complaints
Engine cooling
5 complaints
Engine
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Steering
3 complaints
Seat belts
2 complaints
Air bags
1 complaints
Lane departure
1 complaints
Seats
1 complaints

← All problems reported for the 2020 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology