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BrakesPart report

2021 Ram Promaster Brakes Problems

Complaints
8about this part
Share
7%of 111 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the brakes of the 2021 Ram Promaster, 7% of the 111 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Every time the vehicle is driven downhill for an extended period, such as over a mountain pass, the brake system light comes on and can only be turned off by stopping the vehicle and turning the car off. This has happened every time I go over a mountain pass for the last 1-1/2 years. I have reported this to the Ram dealer and have been told that this is a known issue on Ram Promasters and that there is no resolution by multiple technicians. …”

NHTSA complaint #11564652, filed 2024-01

“Most times when going down long grade over 6 + percent a dash warning comes on about service brake system. Once we get to flat area and turn ignition off the message goes away. We haven't had an issue braking. We are on Facebook group with other promaster 3500 and over 80 other similar vehicle owners stated this happens to them. Everyone says it's a known problem and not an issue and just ignore. We are worried what happens if it really is a problem. It happens every time we do mountain driving. I'd say over 10 times this year.”

NHTSA complaint #11466828, filed 2022-05

“My van began making a loud squeaky sound, louder at low speeds and less at higher speeds. It sounded like it was coming from the wheels or undercarriage. There were no dash warning lights, alarms, or any other indicator of a serious issue. I drove the van around town for a few days approximately 30 miles. The van is heavy and I live in a hilly area, so I use the parking brake fairly often. I applied the parking brake within that week on an incline, and when I released the parking brake and drove forward, the squeak was louder then ever, so much so, people stared. …”

NHTSA complaint #11625522, filed 2024-11

“On August 5, I descended on California Highway 88 East from the Carson Pass; less than 1 mile down a warning appeared to “Service Brake System”. The warning disappeared but the “brake” light on the instrument cluster remained on. I took the vehicle to Carson Dodge on August 6. The dealer performed diagnostics and made two repairs based on generated codes (C1223-68 & P0556). I picked it up on August 13 and drove about 200 miles; the warning re-appeared each time I drove it. I returned the vehicle to Carson Dodge on August 16. The “brake” warning was visible both times it was in for service. …”

NHTSA complaint #11430380, filed 2021-08

“After van was put in reverse, when put in forward, the left rear caliper seized up and wheel would not turn. Was able to free wheel after putting in forward and reverse a few times. Seized again later that day. Was able to free up again and drive to dealer. Dealer stated rear and front driver-side calipers were not functioning correctly and will need replaced. Currently, van is at dealer awaiting repair. There was no accident. I don't recall any warning lights.”

NHTSA complaint #11439264, filed 2021-11

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2025117%
202344%
2022710%
202187%
202012%
2019712%
201838%
201759%
201639%
20151016%
20141521%

Other parts of the 2021 Ram Promaster

Back-over prevention (rear camera)
24 complaints
Other or unknown
21 complaints
Electrical system
19 complaints
Lane departure
14 complaints
Transmission and drivetrain
13 complaints
Engine cooling
7 complaints
Wheels
7 complaints
Engine
6 complaints
Seat belts
6 complaints
Equipment
5 complaints
Fuel system
5 complaints
Steering
4 complaints

← All problems reported for the 2021 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology