2021 Ram Promaster Steering Problems
- Complaints
- 4about this part
- Share
- 4%of 111 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the steering of the 2021 Ram Promaster, 4% of the 111 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The vehicle that I have is the very short wheelbase of the Ram Promaster, the 118” one which is shorter than anything that Ford Transit of Sprinter has. The issue is that the steering is horribly sensitive, meaning that if you move the steering wheel even a tiny bit the vehicle moves a lot. It is similar to the old days of those short wheelbase Jeeps and you hear of people complaining in about steering themselves off the road. I also own a short vehicle being a Volvo XC60 but that is fine compared to this. …”
NHTSA complaint #11455402, filed 2022-03“The vehicle experienced a sudden and complete loss of steering control during normal driving on a public roadway. The steering wheel became extremely difficult to turn, and the vehicle became immobilized, creating a serious risk of collision and injury. The vehicle was towed to an authorized RAM dealership, where inspection confirmed a broken serpentine belt, abnormal alternator noise, and metal contamination throughout the entire power steering system. The dealer advised that the entire power steering system requires replacement. …”
NHTSA complaint #11709170, filed 2026-01“The component that failed/malfunctioned is the CV axle, the part is no longer available for inspection. The safety risk posed is loss of control of the vehicle, subsequent damage to other vital steering and stability parts such as the wheel bearings, axles, alignment, and lower ball joint. The problem has been confirmed by a RAM dealership, and corrected under an extended warranty. The component has not been inspected outside of the RAM dealership technicians and potentially the warranty provider. There were no warning lights or indicators from the computer/OBD. …”
NHTSA complaint #11615756, filed 2024-09“The vehicle suddenly and without warning experienced a complete loss of steering control, rendering it undrivable and forcing it to stop on the side of a public roadway. This created a significant risk to my personal safety and to public safety. On the same day, the vehicle was towed to an authorized RAM dealership for inspection. The dealership confirmed that the serpentine belt had broken, there was abnormal noise from the alternator, and the entire power steering system was internally contaminated with metal shavings, requiring complete replacement of the power steering system. …”
NHTSA complaint #11706836, filed 2025-12Related service bulletins
- 11001592Jun 12, 2024Low Pressure Power Steering Line Servicing For Leak Concerns.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 33% |
| 2024 | 2 | 18% |
| 2023 | 39 | 41% |
| 2022 | 22 | 32% |
| 2021 | 4 | 4% |
| 2020 | 3 | 7% |
| 2019 | 2 | 3% |
| 2018 | 2 | 5% |
| 2017 | 3 | 5% |
| 2016 | 1 | 3% |
| 2015 | 1 | 2% |
| 2014 | 2 | 3% |
Other parts of the 2021 Ram Promaster
24 complaintsOther or unknown
21 complaintsElectrical system
19 complaintsLane departure
14 complaintsTransmission and drivetrain
13 complaintsBrakes
8 complaintsEngine cooling
7 complaintsWheels
7 complaintsEngine
6 complaintsSeat belts
6 complaintsEquipment
5 complaintsFuel system
5 complaints
← All problems reported for the 2021 Ram Promaster
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology