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SteeringPart report

2023 Ram Promaster Steering Problems

Complaints
39about this part
Share
41%of 95 total for the year
Median mileage
36,500miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 39 complaints about the steering of the 2023 Ram Promaster, 41% of the 95 complaints for this model year. Where a mileage was given, the median is 36,500 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving on the highway when my steering wheel pulled to the right and almos made me crash into the concrete retainer, i had to fully stop my van in the middle of the highway The steering wheel locks and pulls to the opposite side where you wanna turn i cant use my vehicle like this i seen that a lot of people are dealing with this problem and is not safe!”

NHTSA complaint #11741049, filed 2026-05

“On 3/13/26 we were driving to a location to make a delivery when the steering locked up causing loss of control, the driver was able to correct the van and was able to limp it back to our location, we contacted our dealer Bob Johnson Chrysler in Avon NY where we just dropped it off today 3/17/26 , He stated that he hadn't heard of any issues with that vehicle, but I looked up the cause and saw that there has been a ongoing problem, luckily our driver was going slow enough to be able to gain control before he crashed. …”

NHTSA complaint #11724943, filed 2026-03

“The electronic power steering system randomly cuts out. While turning on the on ramp, speeding up to get up to highway speeds the power steering randomly cuts out when hitting small bumps. This caused the van to almost drive into the wall going 40+ mph. I had to use 2 hands an a lot of force to correct the steering. This is especially scary because I regularly drive on snowy roads on i70 in the winter. On a slick surface this would cause me to loose control of the van with no way to correct it. The problem has not been confirmed by a dealer. …”

NHTSA complaint #11725819, filed 2026-03

“Sometimes while driving I experienced my powered steering cut out while taking a ramp on/off of the highway, and sometimes when i was trying to park and back up into a parking space while steering at the same time. When the power steering cut out I got lights for Service Power Steering , Service ESC , and Service Hill Assist all at the same time, and once i got a power steering light. I looked up the issue and found that there is an active preliminary investigation going on for the same issue on the same vehicle, the investigation coded PE26002. …”

NHTSA complaint #11756825, filed 2026-08

“Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I was backing out of my driveway and started to turn onto the street when this happened. This could have been very dangerous if I had been driving on regular roads. The van is currently parked on the street and available for inspection as I was able to gently maneuver it to a safe spot. This has been looked at by a mobile mechanic who put an OBD2 scanner on it and couldn't bring up any codes. It has not been taken to a shop at this point. …”

NHTSA complaint #11709820, filed 2026-01

Related recalls

Related service bulletins

Steering: other model years

YearComplaintsShare of year
2025233%
2024218%
20233941%
20222232%
202144%
202037%
201923%
201825%
201735%
201613%
201512%
201423%

Other parts of the 2023 Ram Promaster

Electrical system
25 complaints
Engine cooling
15 complaints
Engine
10 complaints
Forward collision avoidance
8 complaints
Fuel system
8 complaints
Other or unknown
6 complaints
Brakes
4 complaints
Lane departure
4 complaints
Transmission and drivetrain
4 complaints
Equipment
1 complaints
Exterior lighting
1 complaints
Body and structure
1 complaints

← All problems reported for the 2023 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology