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BrakesPart report

2017 Ram Promaster Brakes Problems

Complaints
5about this part
Share
9%of 57 total for the year
Median mileage
19,414miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the brakes of the 2017 Ram Promaster, 9% of the 57 complaints for this model year. Where a mileage was given, the median is 19,414 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I had the vehicle serviced under a different recall notice and when it was picked up from the dealer the emergency brake would not disengage. I tried to drive the vehicle and it made a loud sound from the driver side rear wheel and on inspection the dealership determined that when the emergency brake was released in the cab but it was not releasing at the back drum. This could have caused a fire, damage to the vehicle, or a wreck if the brake had engaged during driving or had not fully disengaged prior to driving.”

NHTSA complaint #11374981, filed 2020-11, 37,000 miles

“The contact owns a 2017 Ram Promaster van. While driving down a large hill, the brake light illuminated for no apparent reason. An unknown dealer and the manufacturer were made aware of the failure, but there was no remedy. The only way to turn off the light was by turning off and restarting the vehicle. The vehicle was a converted 2017 Ram 355 cargo van by winnebago. The vehicle was not diagnosed or repaired. The failure mileage was 5,000 and has continued to be a problem.”

NHTSA complaint #11268897, filed 2019-10, 5,000 miles

“The contact owns a 2017 Ram Promaster. While driving various speeds, the vehicle performed differently and failed to stop as designed. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the calipers were locked and needed to be replaced. The rotor, pins, and brake pads were replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was 19,414. The VIN was unknown.”

NHTSA complaint #11171715, filed 2019-01, 19,414 miles

“parking brake did not fully release (with no apparent signs). drove 20 miles, brake warning lights went on about 18 miles in to the drive. Pulled up to gas pump with rear wheels (unknowingly) glowing red. $6000 damage incurred, could have easily been an explosion at the pumps. Dealer purchased extended warrantee says nothing that fails due to rust is covered. Manufacturer has changed the design of the failed part but takes no responsibility, or issued advisory statements or recall. I purchased this vehicle brand new, am meticulous on upkeep and keeping it clean. …”

NHTSA complaint #11441596, filed 2021-11

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2025117%
202344%
2022710%
202187%
202012%
2019712%
201838%
201759%
201639%
20151016%
20141521%

Other parts of the 2017 Ram Promaster

Electrical system
20 complaintsEngine
19 complaintsTransmission and drivetrain
14 complaintsExterior lighting
6 complaintsEngine cooling
4 complaintsEquipment
3 complaintsOther or unknown
3 complaintsSteering
3 complaintsBody and structure
3 complaintsFuel system
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsWheels
2 complaints

← All problems reported for the 2017 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology