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EnginePart report

2017 Ram Promaster Engine Problems

Complaints
19about this part
Share
33%of 57 total for the year
Median mileage
75,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 19 complaints about the engine of the 2017 Ram Promaster, 33% of the 57 complaints for this model year. Where a mileage was given, the median is 75,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Had the van serviced per the recall for the engine cooling fan issue. Took to the dealership I purchased from. After driving away from the dealership and getting about 50 miles down the road the service engine light came on. I could never get ahold of the dealership again. Don jackson in atlanta. They would never return calls. I took to another dealership and they say it's the engine cooling fan relay is shot. I did not have this problem before.”

NHTSA complaint #11360452, filed 2020-09, 70,000 miles

“I had the cooling fan assembly replaced due to a noise and noticeable heat coming from the engine at 68262 miles. I later received a letter stating FCA was doing a recall on this engine component. Approximately 7,000 miles or a month and a half later, I was getting a engine vibration and got a check engine light come on. I did a diagnostic scan and it said misfire in cylinder 2. I took the vehicle into the dealership and they informed me that it was the cylinder head that was bad and would have to be replaced. …”

NHTSA complaint #11309566, filed 2020-02, 75,000 miles

“The etc warming light will come on and the van will decrease power momentarily , I usually pull over, turn the engine off and then back on. That light goes out and then the check engine light will come on and stay on. After several starts and stops the check engine light goes out. Dealer fixed it last week but the red flashing lights came on again as well as the check engine light.”

NHTSA complaint #11407080, filed 2021-04, 134,000 miles

“We have 3 Ram promasters and all 3 have an oil leak at the oil cooler, costing over $800 each to have repaired. Again, all 3 have had the same issue resulting in over $2,400 in repairs.”

NHTSA complaint #11396757, filed 2021-02, 81,000 miles

“01/29/2020 sunlight 1 dodge Promaster with 9000 miles at 9am pst errupted in flames. A security camera caught the event on camera, 9am pst. The vehicle smoked white smoke from the engine compartment area for 20 minutes and errupted with engulfing orange flames, and noise that alerted the dog inside the house. 911 was called and firemen worked for 3 hours to put out the flames. Had the campervan been parked nose to the home, the home would have caught fire, the jeep parked within 3 ft of camper melted the rear panels, not known yet if it is a total loss. …”

NHTSA complaint #11306443, filed 2020-02, 9,000 miles

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2025350%
2024327%
20231011%
2022812%
202165%
2020410%
20191017%
20181129%
20171933%
20161236%
20151626%
20141318%

Other parts of the 2017 Ram Promaster

Electrical system
20 complaints
Transmission and drivetrain
14 complaints
Exterior lighting
6 complaints
Brakes
5 complaints
Engine cooling
4 complaints
Equipment
3 complaints
Other or unknown
3 complaints
Steering
3 complaints
Body and structure
3 complaints
Fuel system
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Wheels
2 complaints

← All problems reported for the 2017 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology