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Transmission and drivetrainPart report

2017 Ram Promaster Transmission and drivetrain Problems

Complaints
14about this part
Share
25%of 57 total for the year
Median mileage
32,876miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the transmission and drivetrain of the 2017 Ram Promaster, 25% of the 57 complaints for this model year. Where a mileage was given, the median is 32,876 miles. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“We have had two major transmission rebuild. First time, on 11/30/18 was driving and big noise and transmission quit working properly. It was towed to trans-king transmission shop. It was fixed on 1-15-2019 and cost me $4096.04 the second occurrence was again big noise and transmission wouldn't work. On 2/21/2020 had it towed to same transmission shop because it was still under their warranty of 3 years or 100,000 miles. They fixed it under warranty - no cost to me - and also had to fix radiator. …”

NHTSA complaint #11318497, filed 2020-03, 128,270 miles

“Sudden and complete loss of the transmission while on the interstate going 65 MPH. No warning. Fortunately was able to coast to a stop on an exit ramp. Could have caused a serious accident. Vehicle had 40,751 miles. Repair covered under warranty. There should have been a recall for this. Others have had the same issue.”

NHTSA complaint #11289498, filed 2019-12, 40,751 miles

“When shifting from park to drive, after starting vehicle that has been off for hours, the truck will abruptly lurch forward and be resistant to braking. Only way to settle it down is shifting into neutral. This has happened about 5 times since I've owned it. Bought it at 13,000 mi. It's now at 25,000 mi.”

NHTSA complaint #11233537, filed 2019-07, 25,000 miles

“When the vehicle is being driven on a road at posted speed limits and the vehicle is traveling downhill the automatic transmission will often downshift two gears causing the engine to over rev uncontrollably often to 4000 revolutions per minute. Furthermore, the automatic transmission will not shift to a higher gear during this time unless the driver accelerates hard while already being in a situation of over revving the engine. The automatic transmission will not respond to manually selected gear shifts during these over revving events. …”

NHTSA complaint #11209741, filed 2019-05, 24,000 miles

“Recall NHTSA # 19v-818 cooling fan module can fail causing vehicle fire. Recall NHTSA # 20v-036 shifter cable. Unintended vehicle movement which can cause a crash. Dealer and dodge are not willing to correct the above. I am concerned about safe operation of my vehicle”

NHTSA complaint #11396420, filed 2021-02

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
202344%
202223%
20211312%
20201024%
20192440%
2018718%
20171425%
2016824%
20151220%
20141420%

Other parts of the 2017 Ram Promaster

Electrical system
20 complaintsEngine
19 complaintsExterior lighting
6 complaintsBrakes
5 complaintsEngine cooling
4 complaintsEquipment
3 complaintsOther or unknown
3 complaintsSteering
3 complaintsBody and structure
3 complaintsFuel system
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsWheels
2 complaints

← All problems reported for the 2017 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology