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Exterior lightingPart report

2017 Ram Promaster Exterior lighting Problems

Complaints
6about this part
Share
11%of 57 total for the year
Median mileage
32,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the exterior lighting of the 2017 Ram Promaster, 11% of the 57 complaints for this model year. Where a mileage was given, the median is 32,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The headlamps have been replaced multiple times, way more than they should need. We replaced the drivers side low beam in december 2019, april 2020 and now it is it out again - november 2020. In addition, there are no warning lights to let the driver know the low beam light is out. Our vehicle only has 44800 miles on it. Please investigate as head lanps are expensive.”

NHTSA complaint #11376990, filed 2020-11, 44,800 miles

“We purchased 4 of these Dodge promasters about 4 years ago. During the first year we were replacing headlights about every 2 months. Dodge told us that we needed to use their heavy duty bulbs. These bulbs seem to last about 1 year. They have a 2 year warranty on original purchase, so after 2 years we have to pay again. This last time the bulb blew it also melted the housing the bulbs sits in. We were required to replace the assembly and the bulbs. I believe Dodge has a voltage issue causing premature bulb failure and now creating a fire hazard. Headlights should not burn out in a year!”

NHTSA complaint #11432883, filed 2021-09

“Headlight bulbs and sockets are burning out changed out both sides within less than 6 months of each other. Last week right headlight bulb in a week the left side went out????”

NHTSA complaint #11312059, filed 2020-02

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
202311%
202111%
201813%
2017611%
2016412%
201523%
201457%

Other parts of the 2017 Ram Promaster

Electrical system
20 complaints
Engine
19 complaints
Transmission and drivetrain
14 complaints
Brakes
5 complaints
Engine cooling
4 complaints
Equipment
3 complaints
Other or unknown
3 complaints
Steering
3 complaints
Body and structure
3 complaints
Fuel system
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Wheels
2 complaints

← All problems reported for the 2017 Ram Promaster

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology