2014 Ram Promaster Transmission and drivetrain Problems
- Complaints
- 14about this part
- Share
- 20%of 71 total for the year
- Median mileage
- 69,800miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the transmission and drivetrain of the 2014 Ram Promaster, 20% of the 71 complaints for this model year. Where a mileage was given, the median is 69,800 miles. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Was driving down a neighborhood street and stopped to back into a driveway when I put the vehicle in reverse the transmission housing bracket that has four bolts holding the engine and transmission broke off. Leaving my transmission just inches from the ground. This is not supposed to happen. There is no design to catch or hold the transmission in its place. I am very blessed that this happened in the neighborhood and not on the highway, there could've been quite a bit of damage to my vehicle and possibly others.”
NHTSA complaint #11412806, filed 2021-04, 14,100 miles“The van would jump out of 6th gear while driving, it would require a restart to reset the van so it would go into gear again. This van is an automated/manual transmission a restart requires that the brake pedal is depressed while starting. This situation required that I manage to get off to the shoulder of the road so not to be in harms way. It was a challenge to get off the roadway, there was no warning of when the transmission would jump out of gear. I took the van in for repair and some clutch parts were replaced; that did not stop the jump out of gear problem. …”
NHTSA complaint #10956736, filed 2017-02, 58,000 miles“In motion, vehicle transmission would not shift to higher gear. Speed for merging onto 45mph road was limited to 25 or 30. Vehicle has only 12,000 miles on it. Dealer has attempted repair by rebuilding transmission but when vehicle was test driven problem remained.”
NHTSA complaint #11012045, filed 2017-08, 12,000 miles“Driving 68 MPH on interstate & transmission goes into neutral with no warning. Dash lights say servicetransmission and engine light on! Coast to side of road, will not go into gear. Found that by using obd2 code reader and resetting codes, turning engine off then back on, it will drive normally again. Happens randomly. It may perform normally for 5 miles or 5000 miles before it happens again. Transmission performs perfectly between occurrences. Vehicle taken to 4 different dealers. …”
NHTSA complaint #11055727, filed 2017-12, 170,890 miles“When we drove 2014 Ram Promaster off the lot the check back door light was on and back door would not latch properly. Dealer ordered new latch and replaced it twice, but door still does not always latch. At approximately 15k miles, check engine light went on and 2014 Ram Promaster went into limp mode. Took to dealer (tate chrysler jeep dodge, 5629 buckeystown pike, frederick, md), where throttle position sensor was replaced, but this did not fix problem. Continued to have problem with engine light/limp mode. …”
NHTSA complaint #11064934, filed 2018-01, 15,000 milesRelated recalls
- 20V582000Oct 15, 2020Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may…Covers: Ram Promaster 2014–2019
- 20V036000Jan 23, 2020Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect…Covers: Ram Promaster 2014–2019
Related service bulletins
- 11011762Dec 10, 2024TRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly for Part numbers R8210327A$, the mounting kit must be used…
- 11008146Sep 28, 2024Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) U37B8-No Description Available, And P20EE-SCR NOx Catalyst Efficiency Below Threshold, Set.
- 10223016Mar 16, 2022SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
- 10212236Mar 16, 2022SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft. Please review TSB 03-002-22 for information on the Boot Repair Kit.
- 10229112Mar 1, 2022Outer Half Shaft Boot Replacement
- 10220768Mar 1, 2022Outer Half Shaft Boot Replacement
- 10218450Aug 25, 2021Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE…
- 10221231Jun 16, 2021PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE…
- 10221230Jun 16, 2021Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE…
- 10212513Jun 16, 2021PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 4 | 4% |
| 2022 | 2 | 3% |
| 2021 | 13 | 12% |
| 2020 | 10 | 24% |
| 2019 | 24 | 40% |
| 2018 | 7 | 18% |
| 2017 | 14 | 25% |
| 2016 | 8 | 24% |
| 2015 | 12 | 20% |
| 2014 | 14 | 20% |
Other parts of the 2014 Ram Promaster
19 complaintsBrakes
15 complaintsEngine
13 complaintsSuspension
10 complaintsAir bags
8 complaintsExterior lighting
5 complaintsFuel system
5 complaintsSeats
5 complaintsOther or unknown
4 complaintsVehicle speed control
4 complaintsTires
3 complaintsWheels
3 complaints
← All problems reported for the 2014 Ram Promaster
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology