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Exterior lightingPart report

2020 Subaru Outback Exterior lighting Problems

Complaints
16about this part
Share
2%of 902 total for the year
Median mileage
6,025miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 16 complaints about the exterior lighting of the 2020 Subaru Outback, 2% of the 902 complaints for this model year. Where a mileage was given, the median is 6,025 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The low beam headlights are too bright, or angled too high. I'm constantly having other vehicles flash me at night thinking I have high beams on. This has happened worth people I know telling me and strangers. Both on highway and city streets.”

NHTSA complaint #11290658, filed 2019-12, 2,700 miles

“The low beam's angle on the self-leveling headlight units is too flat blinding oncoming traffic (every other car and third truck flashes their high beams at me). The implementation of the handsfree bluetooth protocol is inadequate as incoming call volume is too low (even after increasing speaker volume to maximum). It makes handsfree operation of your mobile phone all but worthless while handsfree operation is required by law in my state. Both issues are safety issues as far as I am concerned.”

NHTSA complaint #11316511, filed 2020-03, 10,000 miles

“In the first year of ownership of my 2020 Subaru Outback, I have experienced many glitches in the operation of the electronica safety devices. The latest has been returning to the car and finding the battery fully discharged despite nothing being left in the “on position“. Yesterday, after fully charging the battery, four hours later the battery was found to be fully drained. I boosted the car and began to drive it when at the first traffic light the auto-start-stop feature shut the car off and I could not re-start in the middle of an intersection.”

NHTSA complaint #11416673, filed 2021-05, 15,000 miles

“My 2020 Subaru Outback headlights are too bright and appear to be aimed too high. Driving at night is a very real problem due to the number of other drivers who keep putting on their high beam lights thinking mine are on when they are not.also I can see my beams pointing higher down the road then for any other car I have owned. I contacted first the dealership and then Subaru of america, the dealer was apologetic and explained there are no adjustments to be made on the aim of lights because none were built into the car at the factory. …”

NHTSA complaint #11290255, filed 2019-12, 400 miles

“Headlights are aimed too high - they are similar to high beams on other cars. Whenever I am driving at night - especially when outside the city, almost every car passing me flashes bright light because they think I have my high beams on. They are pointed too high off the ground and cause glare for other drivers (which I also experienced when my wife was following me in the Subaru while I drove our other car. It is really obnoxious and does not seem safe to other vehicles on the road. Dealership said there was nothing wrong and there is no way to adjust lights to point down towards the road.”

NHTSA complaint #11365927, filed 2020-10, 20,000 miles

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
202534%
202433%
202367%
202231%
202141%
2020162%
2019111%
2018101%
201771%
201651%
201541%
201473%
201383%
2012186%
201111718%
20103510%
2009109%
2008157%
200765%
200641%
20053011%
200322%
200232%
200042%
199832%
199711%
199612%

Other parts of the 2020 Subaru Outback

Visibility (wipers, defrost, mirrors)
383 complaints
Electrical system
259 complaints
Other or unknown
153 complaints
Engine
49 complaints
Forward collision avoidance
49 complaints
Transmission and drivetrain
48 complaints
Body and structure
22 complaints
Lane departure
20 complaints
Air bags
18 complaints
Vehicle speed control
18 complaints
Brakes
15 complaints
Fuel system
15 complaints

← All problems reported for the 2020 Subaru Outback

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology