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Air bagsPart report

2020 Subaru Outback Air bags Problems

Complaints
18about this part
Share
2%of 902 total for the year
Median mileage
9,750miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 18 complaints about the air bags of the 2020 Subaru Outback, 2% of the 902 complaints for this model year. Where a mileage was given, the median is 9,750 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On december 18,2020 I was crossing an intersection. I was traveling maybe 5-10 miles an hour through a green light. An automobile struck me perpendicular at 30-40 MPH. The impact was almost entirely taken by the drivers door. The speed was according to the driver of the vehicle and witnesses. The car was struck so violently that the tires on the passenger side were scuffed on the sidewall from them rolling under the car. I hit my head on the drivers window from the impact. I was wearing my seatbelt. No airbags deployed, no sidecurtains deployed. …”

NHTSA complaint #11415079, filed 2021-05, 5,500 miles

“The battery started failing after less than 8000 miles on the car that is less than a year old. It left us stranded multiple times and jump start was required. Once upon jump starting the car the power steering was not functional. Multiple times the airbag failure indicator stayed on for the entire trip. Initially it was not clear to me what is going on as the whole electrical system went haywire and the car was producing a clattering noise instead of the usual starting noise. Eventually I tested the battery and it became evident that it failed. …”

NHTSA complaint #11384264, filed 2020-12, 7,500 miles

“The airbag light came on in my 2020 Subaru Outback in May 2021. I’ve had the vehicle to Reliable Subaru service department four times for repair and each time they were unable to repair the airbag system. The front passenger seat reacts like someone is in the seat even when it is empty. The problem is if a child is in the seat, the airbag will deploy most likely in an impact. The car is available for inspection at anytime.”

NHTSA complaint #11431879, filed 2021-09

“I received a safety recall notice (Campaign Number: 24V227000 / Subaru Code: WRA24) for my Subaru Outback. I contacted multiple Subaru dealerships in my area, and they all told me that the repair parts are not available and there is no clear ETA for when they will arrive. This recall relates to a safety issue, and I am concerned that my vehicle may not be safe to drive, especially at highway speeds. Every time I follow up, I receive the same response: “No parts available, but we can order for you. I am wait for this for 1 year. …”

NHTSA complaint #11660895, filed 2025-05

“I have a occupancy sensor error which has turned off the airbags on the passenger seat. I looked up the issue and found an open recall with Subaru regarding this issue. I spoke with multiple case managers to resolve the issue. They said they have reported the issue to NHTSA but it is not an active recall because they have yet to find a solution. So they have no responsibility to fix the issue at this time. They are unwilling to provide me with an alternate option than driving my car with the exact issue they issued the recall for.”

NHTSA complaint #11598077, filed 2024-07

Related recalls

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
202556%
202466%
202322%
202261%
2021165%
2020182%
2019131%
201881%
2017162%
2016102%
2015143%
20143818%
20134214%
20123913%
20117311%
20104412%
20093028%
200810446%
20074736%
20064014%
20053814%
20042528%
20031920%
200254%
200132%
200052%
199976%
1998119%
199723%
1996817%

Other parts of the 2020 Subaru Outback

Visibility (wipers, defrost, mirrors)
383 complaints
Electrical system
259 complaints
Other or unknown
153 complaints
Engine
49 complaints
Forward collision avoidance
49 complaints
Transmission and drivetrain
48 complaints
Body and structure
22 complaints
Lane departure
20 complaints
Vehicle speed control
18 complaints
Exterior lighting
16 complaints
Brakes
15 complaints
Fuel system
15 complaints

← All problems reported for the 2020 Subaru Outback

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology