2020 Subaru Outback Air bags Problems
- Complaints
- 18about this part
- Share
- 2%of 902 total for the year
- Median mileage
- 9,750miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 18 complaints about the air bags of the 2020 Subaru Outback, 2% of the 902 complaints for this model year. Where a mileage was given, the median is 9,750 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On december 18,2020 I was crossing an intersection. I was traveling maybe 5-10 miles an hour through a green light. An automobile struck me perpendicular at 30-40 MPH. The impact was almost entirely taken by the drivers door. The speed was according to the driver of the vehicle and witnesses. The car was struck so violently that the tires on the passenger side were scuffed on the sidewall from them rolling under the car. I hit my head on the drivers window from the impact. I was wearing my seatbelt. No airbags deployed, no sidecurtains deployed. …”
NHTSA complaint #11415079, filed 2021-05, 5,500 miles“The battery started failing after less than 8000 miles on the car that is less than a year old. It left us stranded multiple times and jump start was required. Once upon jump starting the car the power steering was not functional. Multiple times the airbag failure indicator stayed on for the entire trip. Initially it was not clear to me what is going on as the whole electrical system went haywire and the car was producing a clattering noise instead of the usual starting noise. Eventually I tested the battery and it became evident that it failed. …”
NHTSA complaint #11384264, filed 2020-12, 7,500 miles“The airbag light came on in my 2020 Subaru Outback in May 2021. I’ve had the vehicle to Reliable Subaru service department four times for repair and each time they were unable to repair the airbag system. The front passenger seat reacts like someone is in the seat even when it is empty. The problem is if a child is in the seat, the airbag will deploy most likely in an impact. The car is available for inspection at anytime.”
NHTSA complaint #11431879, filed 2021-09“I received a safety recall notice (Campaign Number: 24V227000 / Subaru Code: WRA24) for my Subaru Outback. I contacted multiple Subaru dealerships in my area, and they all told me that the repair parts are not available and there is no clear ETA for when they will arrive. This recall relates to a safety issue, and I am concerned that my vehicle may not be safe to drive, especially at highway speeds. Every time I follow up, I receive the same response: “No parts available, but we can order for you. I am wait for this for 1 year. …”
NHTSA complaint #11660895, filed 2025-05“I have a occupancy sensor error which has turned off the airbags on the passenger seat. I looked up the issue and found an open recall with Subaru regarding this issue. I spoke with multiple case managers to resolve the issue. They said they have reported the issue to NHTSA but it is not an active recall because they have yet to find a solution. So they have no responsibility to fix the issue at this time. They are unwilling to provide me with an alternate option than driving my car with the exact issue they issued the recall for.”
NHTSA complaint #11598077, filed 2024-07Related recalls
- 24V227000Mar 22, 2024Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System…Covers: Subaru Outback 2020–2022, Legacy 2020–2022
Related service bulletins
- 11030569Mar 16, 2026Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System…
- 11029325Feb 5, 2026This announcement provides updates for WRA-24 ODS Sensor Replacement.
- 11021249Jul 14, 2025This announcement is to inform subscribed customers of a software update for in-vehicle multimedia system.
- 11019930Jun 23, 2025Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System…
- 11018907May 19, 2025This announcement provide information on WRA-24 ODS sensor replacement FAQs for used and CPO vehicle inventory.
- 11018900May 5, 2025This is an update to the WRA-24 ODS sensor replacement.
- 11016167Mar 4, 2025Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System…
- 11014846Feb 3, 2025Subaru of America, Inc. (Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System…
- 11014842Feb 3, 2025This announcment is an update on safety recall WRA-24 ODS sensor replacement. Used vehicle inventory & CPO updates.
- 11014841Feb 3, 2025This announcement is an update on safety recall WRA-24 ODS sensor replacement.
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 5 | 6% |
| 2024 | 6 | 6% |
| 2023 | 2 | 2% |
| 2022 | 6 | 1% |
| 2021 | 16 | 5% |
| 2020 | 18 | 2% |
| 2019 | 13 | 1% |
| 2018 | 8 | 1% |
| 2017 | 16 | 2% |
| 2016 | 10 | 2% |
| 2015 | 14 | 3% |
| 2014 | 38 | 18% |
| 2013 | 42 | 14% |
| 2012 | 39 | 13% |
| 2011 | 73 | 11% |
| 2010 | 44 | 12% |
| 2009 | 30 | 28% |
| 2008 | 104 | 46% |
| 2007 | 47 | 36% |
| 2006 | 40 | 14% |
| 2005 | 38 | 14% |
| 2004 | 25 | 28% |
| 2003 | 19 | 20% |
| 2002 | 5 | 4% |
| 2001 | 3 | 2% |
| 2000 | 5 | 2% |
| 1999 | 7 | 6% |
| 1998 | 11 | 9% |
| 1997 | 2 | 3% |
| 1996 | 8 | 17% |
Other parts of the 2020 Subaru Outback
383 complaintsElectrical system
259 complaintsOther or unknown
153 complaintsEngine
49 complaintsForward collision avoidance
49 complaintsTransmission and drivetrain
48 complaintsBody and structure
22 complaintsLane departure
20 complaintsVehicle speed control
18 complaintsExterior lighting
16 complaintsBrakes
15 complaintsFuel system
15 complaints
← All problems reported for the 2020 Subaru Outback
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology