2020 Subaru Outback Other or unknown Problems
- Complaints
- 153about this part
- Share
- 17%of 901 total for the year
- Median mileage
- 4,700miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 153 complaints about the other or unknown of the 2020 Subaru Outback, 17% of the 901 complaints for this model year. Where a mileage was given, the median is 4,700 miles. 1 of these say a crash was involved and 4 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Windshield has 4 cracks/runs approx 24 inches each and chips very easily. I contacted the dealership and they didn't have any windshields to replace it with. Safelite couldn't find my car's windshield in their inventory. I even bought the policy that replaces the windshield at no cost to me. I drive with a cracked windshield that can't be fixed.”
NHTSA complaint #11311375, filed 2020-02, 3,500 miles“The windshield cracked in the garage while it was stationary. Nothing physically damaged the windshield and it cracked on its own. This happened twice on my 2017 Subaru Outback as well. I see that there is a class action lawsuit in place and I would like to get added as this is the third time this has happened.”
NHTSA complaint #11390331, filed 2021-01, 9,000 miles“While driving along route 81 south of carlisle pa. An audible pop was heard. I noted nothing at the time. Later in the day, this 2 foot crack appeared in the windshield. I don't believe the crack is the result of an object as there is no apparent point of impact and only the the very small area adjoining the frame is at all disturbed aside from the obvious clean crack.”
NHTSA complaint #11340558, filed 2020-07, 12,000 miles“My windshield spontaneously cracked overnight while it was parked in the driveway. One morning as I was getting in the vehicle and I noticed a crack had appeared in the windshield originating from the bottom of the glass on the passenger side and extending up and to the center about a foot.”
NHTSA complaint #11396748, filed 2021-02, 5,400 miles“Car windshield had ice obscuring part of the eyesight system on startup. Warning indicators lit up informing me that the eyesight system was disabled. Concurrent with this fault, the failure of the eyesight system would not allow me to release the electronic parking brake leaving me stranded in the snow.”
NHTSA complaint #11363815, filed 2020-10, 900 milesRelated service bulletins
- 11037943Oct 5, 2026This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- 11037940Sep 18, 2026This bulletin provides paint code information for 2027 model year vehicles.
- 11037930Sep 15, 2026This announcement provides an update to all 2027 model year Subaru warranty coverages for wear items and adjustments.
- 11037929Sep 14, 2026This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the…
- 11037928Sep 14, 2026In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed…
- 11034249Jun 12, 2026This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.
- 11033069May 18, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11032034Apr 30, 2026This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.
- 11032039Apr 24, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11030557Mar 26, 2026This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 7 | 33% |
| 2025 | 18 | 22% |
| 2024 | 29 | 28% |
| 2023 | 16 | 18% |
| 2022 | 87 | 19% |
| 2021 | 66 | 22% |
| 2020 | 153 | 17% |
| 2019 | 205 | 20% |
| 2018 | 163 | 20% |
| 2017 | 178 | 19% |
| 2016 | 124 | 19% |
| 2015 | 109 | 21% |
| 2014 | 22 | 11% |
| 2013 | 25 | 8% |
| 2012 | 24 | 8% |
| 2011 | 39 | 6% |
| 2010 | 19 | 5% |
| 2009 | 6 | 6% |
| 2008 | 10 | 4% |
| 2007 | 6 | 5% |
| 2006 | 13 | 5% |
| 2005 | 13 | 5% |
| 2004 | 3 | 3% |
| 2003 | 1 | 1% |
| 2002 | 2 | 1% |
| 2001 | 4 | 2% |
| 2000 | 6 | 3% |
| 1999 | 6 | 5% |
| 1998 | 4 | 3% |
| 1997 | 1 | 1% |
Other parts of the 2020 Subaru Outback
383 complaintsElectrical system
259 complaintsEngine
49 complaintsForward collision avoidance
49 complaintsTransmission and drivetrain
48 complaintsBody and structure
21 complaintsLane departure
20 complaintsAir bags
18 complaintsVehicle speed control
18 complaintsExterior lighting
16 complaintsBrakes
15 complaintsFuel system
15 complaints
← All problems reported for the 2020 Subaru Outback
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology