2020 Subaru Outback Forward collision avoidance Problems
- Complaints
- 49about this part
- Share
- 5%of 901 total for the year
- Median mileage
- 7,108miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 49 complaints about the forward collision avoidance of the 2020 Subaru Outback, 5% of the 901 complaints for this model year. Where a mileage was given, the median is 7,108 miles. 4 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Windshield developed a progressive crack from edge on passenger side for no apparent reason. The crack was not there on friday, 2/26/2021 at the end of the day. However, when I went to drive it on saturday morning, 2/27/2021 there was a 6-8 inch crack. The crack has continued to spread across the windshield. I did not hit anything nor did anything hit the windshield.”
NHTSA complaint #11398226, filed 2021-02, 7,216 miles“Went to get in my car parked in my driveway for the first time this week where it was parked in my driveway, hadn't been driven since sunday the 11th and the windshield was cracked from the bottom middle and up a significant way before it split into a wide 'y' shape.”
NHTSA complaint #11408519, filed 2021-04, 16,000 miles“My 2020 Subaru Outback has had a 2nd incident with a windshield crack that dramatically spread more than a foot long across the windshield, starting from a pin-needle-sized hole near the bottom left corner, I.e., on the passenger side of the windshield. I was driving on the freeway around speed limit when a pebble hit it, causing the tiny hole, which only erupted into a huge crack after I parked it. I've only had the car for exactly 1 year when it happened and it's only been driven for less than 6,000 miles. The windshield seems thin and not durable.”
NHTSA complaint #11398927, filed 2021-03, 5,700 miles“On tuesday 9 february, 2021 I was returning home from picking my two children up from school (age 4 and 6). As I approached the drive way the brakes functioned properly to allow me to turn into the driveway, but suddenly the brakes stopped functioning and the car accelerated driving straight through my closed garage door. I was able to control steering but regardless of my foot pressing firmly on the brake pedal, the car continued to accelerate. Thankfully, installed in the cement was a rogue r3 weight rack that was bolted into the cement at four locations. …”
NHTSA complaint #11396627, filed 2021-02, 1,000 miles“When apple carplay is being used, the multimedia display has frozen several times and when it freezes, the resets itself to a black screen. Once it resets to a black screen, the eyesight is disabled and rab (reverse automatic braking) is disabled. I have had a moment where the screen was completely black and both things were disabled for over 15 minutes while I was driving. Until the moment I turned off the car did it stop showing the issue but this wasn't the first instance of it happening. The moment I do need the eyesight would be too late since it's disabled. …”
NHTSA complaint #11388596, filed 2021-01, 6,000 milesRelated service bulletins
- 11023536Sep 30, 2025In the interest of customer satisfaction Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address…
- 11021263Jul 29, 2025This announcement provides information about a Subaru of America, Inc. preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 19% |
| 2025 | 21 | 25% |
| 2024 | 18 | 17% |
| 2023 | 22 | 25% |
| 2022 | 23 | 5% |
| 2021 | 29 | 10% |
| 2020 | 49 | 5% |
| 2019 | 36 | 3% |
| 2018 | 18 | 2% |
| 2017 | 23 | 3% |
| 2016 | 7 | 1% |
| 2015 | 5 | 1% |
| 2014 | 1 | 0% |
| 2013 | 4 | 1% |
| 2012 | 1 | 0% |
| 2011 | 3 | 0% |
Other parts of the 2020 Subaru Outback
383 complaintsElectrical system
259 complaintsOther or unknown
153 complaintsEngine
49 complaintsTransmission and drivetrain
48 complaintsBody and structure
21 complaintsLane departure
20 complaintsAir bags
18 complaintsVehicle speed control
18 complaintsExterior lighting
16 complaintsBrakes
15 complaintsFuel system
15 complaints
← All problems reported for the 2020 Subaru Outback
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology