2020 Subaru Outback Vehicle speed control Problems
- Complaints
- 18about this part
- Share
- 2%of 902 total for the year
- Median mileage
- 1,050miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 18 complaints about the vehicle speed control of the 2020 Subaru Outback, 2% of the 902 complaints for this model year. Where a mileage was given, the median is 1,050 miles. 6 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On tuesday 9 february, 2021 I was returning home from picking my two children up from school (age 4 and 6). As I approached the drive way the brakes functioned properly to allow me to turn into the driveway, but suddenly the brakes stopped functioning and the car accelerated driving straight through my closed garage door. I was able to control steering but regardless of my foot pressing firmly on the brake pedal, the car continued to accelerate. Thankfully, installed in the cement was a rogue r3 weight rack that was bolted into the cement at four locations. …”
NHTSA complaint #11396627, filed 2021-02, 1,000 miles“Dec 7th. Lane centering and cruise control functions on. While traveling south on I-75 in the center lane my wife moved to the left lane to pass another car. After passing the car she had to fight the steering wheel to stay in the left hand lane. After several minutes she took her hands off the wheel and the car veered sharply to the right and across the dashed white line into the center lane. As she righted herself back into the left hand lane I reached over and turned the lane centering function off. About 15 minutes later she was following a brown van. …”
NHTSA complaint #11290159, filed 2019-12, 1,300 miles“Auto on-off function shuts off engine when vehicle stops in traffic for any reason. The engine is to restart when driver steps on accelerator...however this is not always the case. Many times the engine fails to start which causes the driver to believe the accelerator needs more pressure. When the engine does finally start the car leaps forward since it is still in forward gear. This forward leap is very dangerous since ithe leap is totally unexpected. Most drivers turn off this function however the driver turn off selection is voided once the car is turned off. …”
NHTSA complaint #11396954, filed 2021-02, 1,100 miles“Vehicle has had multiple documented incidents of the infotainment system crashing or going dark and being unresponsive. Today during another episode the vehicles adaptive cruise control could not be turned off. The vehicle would not come out of cruise and continued to drive at speed. Placed vehicle in neutral while on the highway to restart the engine and electrical system. The entirety of electrical controls were unresponsive. The infotainment crashing and becoming inoperable are a relatively common experience, but this is the first time we experienced loss of vehicle control.”
NHTSA complaint #11404678, filed 2021-03, 15,000 miles“While driving my Subaru Outback, I encounter a problem where the Starlink Multimedia system abruptly goes black. Shortly after, the driver information center also goes black. Although the car continues to run, the cruise control, if engaged, and the EyeSight safety system shuts off as well. Both systems then undergo a reboot.”
NHTSA complaint #11525777, filed 2023-06Vehicle speed control: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 10% |
| 2025 | 2 | 2% |
| 2024 | 3 | 3% |
| 2023 | 3 | 3% |
| 2022 | 4 | 1% |
| 2021 | 19 | 6% |
| 2020 | 18 | 2% |
| 2019 | 26 | 3% |
| 2018 | 21 | 3% |
| 2017 | 29 | 3% |
| 2016 | 22 | 3% |
| 2015 | 26 | 5% |
| 2014 | 14 | 7% |
| 2013 | 26 | 9% |
| 2012 | 8 | 3% |
| 2011 | 26 | 4% |
| 2010 | 13 | 4% |
| 2009 | 2 | 2% |
| 2008 | 6 | 3% |
| 2007 | 17 | 13% |
| 2006 | 98 | 35% |
| 2005 | 40 | 15% |
| 2004 | 20 | 22% |
| 2003 | 9 | 10% |
| 2002 | 12 | 8% |
| 2001 | 17 | 10% |
| 2000 | 14 | 7% |
| 1999 | 9 | 8% |
| 1998 | 13 | 10% |
| 1997 | 8 | 10% |
| 1996 | 4 | 9% |
Other parts of the 2020 Subaru Outback
383 complaintsElectrical system
259 complaintsOther or unknown
153 complaintsEngine
49 complaintsForward collision avoidance
49 complaintsTransmission and drivetrain
48 complaintsBody and structure
22 complaintsLane departure
20 complaintsAir bags
18 complaintsExterior lighting
16 complaintsBrakes
15 complaintsFuel system
15 complaints
← All problems reported for the 2020 Subaru Outback
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology