2024 Subaru Outback Lane departure Problems

“I was driving down the street, stopped at an intersection, and made a U-turn. Immediately after I made the U-turn a message came up on the screen saying Eye Sight Disabled. From that point on the cruise control stopped working, the lane deviation stopped working, the forward collision system stopped working, and several other things malfunctioned (I can't seem to connect to the bluetooth system with my cell phone). …”

“All of my safety systems malfunctioned. On a Subaru vehicle it is called “eyesight.” in order to make all of them work again, the dealership had to perform an ECM update. They did not have to replace anything or repair anything. They had to update software. This is on a two-year-old car with 38,000 miles. Because it was 2000 miles out of the base warranty I was charged $400 for them to do an update on my vehicle to make all of the safety features function again.”

“Continued issue with phantom reverse automatic emergency braking occurring while backing up from my driveway causing the car to fully brake without me touching the brake pedal at all once the vehicle is into the street. The only time it doesn’t occur is when continuous brake pressure is applied while backing out. This has caused the car to come to complete harsh jerking stop, whipping my head and neck forward and back several times. Each time, there are NO people, cars, or anything around that could be seen as a potential hazard.”

“On Sunday, July 13, 2025, I received a warning that my EyeSight was disabled in the middle of driving. This meant that I was unable to utilize cruise control or any driver assistance functions. The weather was clear, sunny, and there was nothing obstructing the EyeSight cameras, nor were there any cracks in the windshield. The following day, Monday, July 14, EyeSight worked normally in the morning, but was disabled in the afternoon. Again, the cameras were clear of any obstructions and no cracks were visible on the windshield. Cruise control and driver assistance features were unavailable. …”