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Visibility (wipers, defrost, mirrors)Part report

2016 Tesla Model X Visibility (wipers, defrost, mirrors) Problems

Complaints
33about this part
Share
7%of 452 total for the year
Median mileage
42,200miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 33 complaints about the visibility of the 2016 Tesla Model X, 7% of the 452 complaints for this model year. Where a mileage was given, the median is 42,200 miles. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Ever since I bought my 2016 Tesla Model X I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. …”

NHTSA complaint #11391079, filed 2021-02, 49,000 miles

“I went to start my car and the screen was black. My car hasn't been driven for 5 months since I was traveling. I had cleared all of the memory (navigation, addresses, music stations, etc.), prior to leaving. I was in traffic and the turning signals didn't work. The safety of the car felt compromised since the turning signals, rear backup camera, suspension -basically most of the car controls were in-operatable.”

NHTSA complaint #11344074, filed 2020-08, 50,151 miles

“My 2016 Tesla Model X's mcu is often freezing, restarting, or going completely black while driving and while parked. When this happens, I'm unable to access any of the features of the car but more importantly, the rearview camera does not work when the mcu is having an issue. With the small rear window, I cannot see any children or people behind my vehicle. Reversing with no rear view camera is dangerous. I'm also unable to turn on the fog lights when needed. …”

NHTSA complaint #11390716, filed 2021-01, 43,399 miles

“My Tesla Model X has a windshield that is causing double vision or also referred to as ghosting of approaching car headlights, traffic signals, during dark or night time. More specifically, as a driver I can see blurred or double for each traffic signal light or headlights of approaching cars or tail lights of cars ahead of me. This is a severe safety risk. Especially on undivided highway, this causes sever distortion of vision and almost caused an accident twice. My family and I had a narrow escape. I have reported this to Tesla. …”

NHTSA complaint #10944367, filed 2017-01, 8,000 miles

“My Tesla Model X has severe windshield secondary image separation (ghosting). The lights of oncoming cars have triple images that are radiate several meters above the origin of light. This makes driving at night a dangerous and exhausting experience as I try to differentiate between the real lights and the secondary images. Additionally, the tail lights of autos are also doubled making the cars in front of me blurry. Lastly, traffic lights are also displaying secondary image separation making it difficult to accurately read traffic lights. …”

NHTSA complaint #10948599, filed 2017-01, 12,000 miles

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202516%
202363%
202232%
202125%
202011%
201922%
201832%
2017114%
2016337%

Other parts of the 2016 Tesla Model X

Suspension
151 complaints
Electrical system
93 complaints
Other or unknown
90 complaints
Steering
58 complaints
Body and structure
57 complaints
Vehicle speed control
35 complaints
Brakes
24 complaints
Forward collision avoidance
24 complaints
Transmission and drivetrain
15 complaints
Exterior lighting
13 complaints
Back-over prevention (rear camera)
12 complaints
Wheels
12 complaints

← All problems reported for the 2016 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology