2016 Tesla Model X Suspension Problems
- Complaints
- 151about this part
- Share
- 33%of 452 total for the year
- Median mileage
- 20,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 151 complaints about the suspension of the 2016 Tesla Model X, 33% of the 452 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 15 of these say a crash was involved and 3 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Ever since I bought my 2016 Tesla Model X I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. …”
NHTSA complaint #11391079, filed 2021-02, 49,000 miles“Car lost control at low speed on city street going straight after hearing creaking (under 35mph) therefore making me run into curb. Thought it was due to tire as I saw it damaged, but Tesla service center said the control arm is broken also leading me to believe the control arm broke leading me to lose control of the car and causing damage to other vehicle parts.”
NHTSA complaint #11415200, filed 2021-05, 45,141 miles“The rear driver side lower control arm snapped off detaching the rear wheel/tire, brake assembly and strut/axel rendering the car immobile. Fortunately this did not happen 20 minutes sooner as my gf and I were traveling on the highway at normal highway speeds - this would have caused a life threatening, catastrophic multiyear crash being unable to control the vehicle... …”
NHTSA complaint #11406844, filed 2021-04, 57,000 miles“While reversing into my driveway, we heard a loud bang sound as if I ran over something, I stopped the car to make sure I didn't run over anything, which I didn't. I put the car back in reverse and can hear big scraping sound, it was the tire hitting wheel well. After further inspection, I found the right fore link was completely off the joint and hanging there.”
NHTSA complaint #11323290, filed 2020-05, 43,000 miles“Was driving at 19 MPH in city street and had to make a panic stop due to a car about to cut me off. Heard a loud bang. I got out of the car and the driver side front wheel is displaced. Further investigation I can see the lower driver side control arm had broken . Car was not drivable without a loud crunching sound. I had it towed to the Tesla service center.”
NHTSA complaint #11289356, filed 2019-12, 70,400 milesRelated service bulletins
- 10110741Feb 10, 2017Some Model S and Model X vehicles may have been manufactured with front suspension fore links that may not meet Tesla strength specifications. In the event of link failure, the…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 3 | 11% |
| 2023 | 5 | 3% |
| 2022 | 10 | 8% |
| 2021 | 6 | 15% |
| 2020 | 37 | 29% |
| 2019 | 26 | 25% |
| 2018 | 37 | 19% |
| 2017 | 59 | 22% |
| 2016 | 151 | 33% |
Other parts of the 2016 Tesla Model X
93 complaintsOther or unknown
90 complaintsSteering
58 complaintsBody and structure
57 complaintsVehicle speed control
35 complaintsVisibility (wipers, defrost, mirrors)
33 complaintsBrakes
24 complaintsForward collision avoidance
24 complaintsTransmission and drivetrain
15 complaintsExterior lighting
13 complaintsBack-over prevention (rear camera)
12 complaintsWheels
12 complaints
← All problems reported for the 2016 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology