2021 Tesla Model X Suspension Problems
- Complaints
- 6about this part
- Share
- 15%of 41 total for the year
- Median mileage
- 100miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the suspension of the 2021 Tesla Model X, 15% of the 41 complaints for this model year. Where a mileage was given, the median is 100 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On May 23, 2023the car went into the shop for an unrelated issue at that time the tires were checked and found to be needing replacement on front, nothing in notes about back tires. Tires we're filled with air at tesla service. Through out the day on message through app with service no one mentioned tl me the customer that tires needed changing and I was let to drive out on newly pumped up worn tires. 2 days while on the road with my children the tire blew put luckily no one was injured and car had to be towed. …”
NHTSA complaint #11563163, filed 2024-01“At 50K miles the control arms on model X seem to always fail. This is a serious safety issue. My last model X had the same issue. Also my friends who have Teslas have many control arm failures.”
NHTSA complaint #11536029, filed 2023-08“On 10-16-21 Saturday around 7:40 PM, I was going to my brother-in-law's house which is on the left side of the road I was driving. It is a single lane road in a busy residential area. I wanted to park outside of the house by the road. I took a left turn towards the gate, then slight reverse and put in drive to pull to park parallel to the road. My Tesla Model-x went into 'Sudden Unintended Acceleration' mode, went left to right to left in a violent way, picking up speed like a rocket. …”
NHTSA complaint #11438228, filed 2021-10“It is commonly known that the drive shafts on the Model X fail. This is not a wear component and should be a recall. The suspension is also part of this issue and there are after market solutions to fix the suspension that is causing the failure of the half shafts.”
NHTSA complaint #11577342, filed 2024-03Related service bulletins
- 10245517Oct 27, 2023Some model year 2021-2023 Model S Plaid and Model X Plaid vehicles running a vehicle software version earlier than 2023.44 may require a vehicle software update to address a mild…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 3 | 11% |
| 2023 | 5 | 3% |
| 2022 | 10 | 8% |
| 2021 | 6 | 15% |
| 2020 | 37 | 29% |
| 2019 | 26 | 25% |
| 2018 | 37 | 19% |
| 2017 | 59 | 22% |
| 2016 | 151 | 33% |
Other parts of the 2021 Tesla Model X
13 complaintsOther or unknown
9 complaintsElectrical system
7 complaintsForward collision avoidance
6 complaintsLane departure
5 complaintsVehicle speed control
4 complaintsTransmission and drivetrain
3 complaintsLatches, locks and linkages
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2021 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology