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Electrical systemPart report

2021 Tesla Model X Electrical system Problems

Complaints
7about this part
Share
17%of 41 total for the year
Median mileage
800miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the electrical system of the 2021 Tesla Model X, 17% of the 41 complaints for this model year. Where a mileage was given, the median is 800 miles. 1 of these say a crash was involved, according to the filers. 7 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased a Tesla Model X on 14 nov 2020 and had been driving just around 2 months. At around 11:10pm or so as we were cruising on the I-580, and were 2 exits north of the 680 highway, the entire instrument cluster in the car which included the large screen and the driver's instrument panel went completely dark. We were baffled as this was something we never encountered before. We began pulling over to the side when after about a couple of mins the lights came on and the panel showed that we had just around 30 miles of range left. …”

NHTSA complaint #11406053, filed 2021-04, 40 miles

“We got a 2021 Tesla x for just one month. But the computer has dead three times when I was driving in high way and have my two kids in the back seats. Two out of the three times I had to pull over my car to turn off the engine and turn it on again. One of the times the computer came back again by it self after being dead for couple of minutes. Luckily I did not use self drive mode those drives. Otherwise who knows what the consequences will be. I spoked with a customer service and been told it's a very common occurrence for their car. However this is not common for us. …”

NHTSA complaint #11395757, filed 2021-02, 800 miles

“While driving the car lost power to all screens and functions such as signals and speedometer all stopped working. The computer system rebooted in 10 seconds. This has happened 4 times in mater of 3 months.”

NHTSA complaint #11408658, filed 2021-04, 2,500 miles

“Since delivery in December 2020 the computer MCU has shut down for two minutes while driving over a dozen times. The computer reboots after a couple of minutes but during this time it disables all instrumentation, turn signals and other driver information. I brought it in to the Tesla Service Center in Highland Park, Illinois with a list of dates and times that it shut down and they told me it was a known firmware issue and that there would be a solution sometime in the future. …”

NHTSA complaint #11423571, filed 2021-07

“While driving our screen shut down, autopilot and GPS stopped working and the doors would not open. My kids were stuck on multiple occasions and had to climb through the front seats. Tesla has already confirmed that the Driver Assistance System ECU (Turbo A and Turbo B processors) is a known issue. Over 1600 cases reported. This defect disables safety-critical driver-assist functions without warning, which meets the federal definition of a safety defect under 49 U.S.C. § 30102. Provide a free remedy to owners — including replacement at no cost — as required by 49 U.S.C. § 30120. …”

NHTSA complaint #11683268, filed 2025-08

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2026114%
2025319%
2024415%
20232111%
20221612%
2021717%
20202822%
20192020%
20183619%
20177227%
20169321%

Other parts of the 2021 Tesla Model X

Steering
13 complaintsOther or unknown
9 complaintsForward collision avoidance
6 complaintsSuspension
6 complaintsLane departure
5 complaintsVehicle speed control
4 complaintsTransmission and drivetrain
3 complaintsLatches, locks and linkages
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsExterior lighting
1 complaints

← All problems reported for the 2021 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology