2018 Tesla Model X Electrical system Problems
- Complaints
- 36about this part
- Share
- 19%of 193 total for the year
- Median mileage
- 9,550miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 36 complaints about the electrical system of the 2018 Tesla Model X, 19% of the 193 complaints for this model year. Where a mileage was given, the median is 9,550 miles. 5 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Hello, I thought it would be best to send my latest service note about my car. Tesla continues to avoid fixing or addressing the problem. We are not sure where else to turn and see so many other complaints about this online. I finally decided it was time to reach out to you. Thank you in advance for any assistance or guidance you can provide. ' hi there are no time stamps, as it has for the past 6 months, the screen is perpetually slow. I assume it is in the records, we have reached out to service many times. …”
NHTSA complaint #11387286, filed 2021-01, 23,000 miles“I am filing a complaint against Tesla regarding the mcu infotainment on the Model X. My vehicle is 2 years old and began to suffer mcu failure after upgrading to Tesla's hw3. The mcu failures has resulted in severe lag, low vehicle startup. Vehicle start up has taken anywhere from 10 minutes to 20. Recently, a family member was required to be driven to the hospital. Due to the mcu causing my behave slowly, 911 was required to be called for an ambulance. The mcu failure is severely effecting medical emergencies. Tesla should upgrade all mcu 1 vehicles to the mcu 2 for free. .”
NHTSA complaint #11342008, filed 2020-07, 26,000 miles“The central display unit/media unit (mcu) had more and more frequent reboots, freezes, blank screens. When it occurs, my autopilot will stop function, traffic information will not work, radio/speaker will be silent, no turn light signal clicking is audible. The manufacturer refused to fix the problem, giving all types of excuses.”
NHTSA complaint #11387983, filed 2021-01, 100 miles“Essentially new car purchased 3 months ago with less than 5000 miles on it. Car failed while driving at high speed on highway and could not put in park, car was struck in drive mode. Tons of errors and safety issues. Parking brake failed. Airbag and ABS systems failed. This car failed one month prior also with safety issues at high speed and Tesla said they fixed it but clearly not.”
NHTSA complaint #11161245, filed 2018-12, 4,800 miles“Instrument cluster in the car froze for over ten minutes along with all audio in the car. Displayed speed as 67 miles per hour for the entire time despite accelerating and decelerating. Instrument cluster including speedometer did not work until reset in the car.”
NHTSA complaint #11207381, filed 2019-05, 7,100 milesRelated recalls
- 24V051000Jan 30, 2024Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An…Covers: Tesla Model X 2016–2024, Model S 2012–2023, Model 3 2017–2023 +2 more
- 23V838000Dec 12, 2023Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of…Covers: Tesla Model X 2016–2023, Model S 2012–2023, Model 3 2017–2023 +1 more
Related service bulletins
- 11020189Jun 3, 2025On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which…
- 11001922Apr 18, 2024One or both front door drive units and front door harnesses may require replacement due to corrosion.
- 10194274Apr 23, 2021Certain Model X vehicles were manufactured with triple camera windshield brackets that were not properly secured to the windshield. The bracket may look uneven and/or move when…
- 10172384Feb 19, 2020Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain…
- 10171176Jan 2, 2020When some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR-9 radar antennae, the vehicle cameras might be affected by electromagnetic…
- 10169818Dec 13, 2019Some Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units (MCUs) may emit a faint static noise coming from the tweeters on the A-pillar. The noise…
- 10165737Sep 24, 2019On some Model X vehicles, water might enter the door latches on the rear (Falcon Wing) doors, which can damage the electrical components integral to door latching operation.
- 10166046Sep 12, 2019For some Model X vehicles, the rear door pinch sensor carrier has a gap hiding seal that applies force to the rear door exterior jamb, which might cause paint issues.
- 10160518Apr 24, 2019On some Model X vehicles, a pinched electrical wiring harness at the liftgate might create an obstruction alert, causing the power function of the liftgate not to operate. The…
- 10145809Sep 13, 2018On some Model X vehicles, incorrect routing of the intrusion sensor wires might result in electrical interference between the intrusion sensor and the intrusion sensor electrical…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 3 | 19% |
| 2024 | 4 | 15% |
| 2023 | 21 | 11% |
| 2022 | 16 | 12% |
| 2021 | 7 | 17% |
| 2020 | 28 | 22% |
| 2019 | 20 | 20% |
| 2018 | 36 | 19% |
| 2017 | 72 | 27% |
| 2016 | 93 | 21% |
Other parts of the 2018 Tesla Model X
42 complaintsSuspension
37 complaintsForward collision avoidance
32 complaintsBody and structure
22 complaintsVehicle speed control
19 complaintsSteering
18 complaintsBrakes
14 complaintsSeats
11 complaintsTransmission and drivetrain
11 complaintsAir bags
8 complaintsSeat belts
8 complaintsLane departure
7 complaints
← All problems reported for the 2018 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology