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Body and structurePart report

2018 Tesla Model X Body and structure Problems

Complaints
22about this part
Share
11%of 193 total for the year
Median mileage
7,650miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 22 complaints about the body and structure of the 2018 Tesla Model X, 11% of the 193 complaints for this model year. Where a mileage was given, the median is 7,650 miles. 5 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My Tesla Model X falcon wings do not open at times. They sense an obstruction when there is none. My kids have been stuck in the car because the doors do not open. I had to crawl through the trunk to get my kids out of their car seats. This occurs when the car is park/not in motion.”

NHTSA complaint #11330562, filed 2020-06, 30,000 miles

“Using the self-park system, from a stationary position and pressing the touch screen prompts to use the self-park, and having hands and feet away from the gas, brake and steering wheel, and parking between two cars, the car accelerated backward on its own and I had to slam my foot on the brake to stop it but it still hit a pole going in reverse and damaged the body of the car. Had I not hit the brake my son and I would have been injured. Tesla has denied responsibility.”

NHTSA complaint #11289172, filed 2019-12, 7,500 miles

“It happened at 7/21/2019, 1pm. The place is a parking lot in front of a store. I was driving my Tesla x. Before I reached there, I was already in that parking lots for several minutes; the speed was very low, about 3 miles/hour. When I found the store, I wanted to turn left and park next to a car in front of the store. At that time, I loosed the accelerator panel. Since my Tesla has the default regenerative brake setting, the car speed is almost zero. As usual, I touched a little bit of the accelerator panel to park into the parking space. …”

NHTSA complaint #11300248, filed 2020-01, 7,084 miles

“When slowly pulling into a parking spot, the car accelerated on it's own jumping the curb and slammed into a chain link fence. I pressed the brake pedal but it didn't respond. My ten year old child was in the back seat and thankfully we are both unharmed. This is the second incident of the car accelerating on it's own. The first time this occurred was during my first week with the car and when I was slowly driving around a traffic circle in a residential area and the car took off on it's own. No damage other than misalignment that time but I was very scared and called Tesla service. …”

NHTSA complaint #11111431, filed 2018-07, 1,117 miles

“Sudden acceleration pulling into a parking space head first with foot on the break. Next thing my wife knew was that she had jumped the curb and hit 2 other cars. Her foot was still on the brake. Tesla downloaded the black box. Tesla told us that the car was traveling at 3 MPH and that the accelerator had bee depressed. Tesla refused to share the black box print out due to proprietary information . 3 MPH in a parking lot, dry pavement, clear sky, 10:00 am. Repair estimate was low by $10,000.”

NHTSA complaint #11300322, filed 2020-01, 177 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202516%
2024311%
2023126%
202286%
202125%
2020119%
20191414%
20182211%
2017124%
20165713%

Other parts of the 2018 Tesla Model X

Other or unknown
42 complaints
Suspension
37 complaints
Electrical system
36 complaints
Forward collision avoidance
32 complaints
Vehicle speed control
19 complaints
Steering
18 complaints
Brakes
14 complaints
Seats
11 complaints
Transmission and drivetrain
11 complaints
Air bags
8 complaints
Seat belts
8 complaints
Lane departure
7 complaints

← All problems reported for the 2018 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology