2020 Tesla Model X Body and structure Problems
- Complaints
- 11about this part
- Share
- 9%of 128 total for the year
- Median mileage
- 3,600miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the body and structure of the 2020 Tesla Model X, 9% of the 128 complaints for this model year. Where a mileage was given, the median is 3,600 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On at least 3 separate occasions, we parked the vehicle in a lot with no cars or obstructions nearby. We attemped to open the falcon doors to get our baby out and they would not open signalling an 'obstruction'. Then we attempted to override the obstruction and it refused to override. We had to remove our baby out of the front of the vehicle. I've reached out to Tesla for over one month with zero support.”
NHTSA complaint #11581687, filed 2024-04“Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. …”
NHTSA complaint #11450204, filed 2022-02“The side mirrors opened unexpectedly while backing out of the garage causing damage to the Right side mirror. The side mirrors typically opens after we have driven a few feet from our house. I reported the issue to Tesla with date and time of the incident, Tesla representative confirmed that the car computer gave a command to open the mirror but unable to explain any further root cause analysis and taking responsibility for the glitch that caused the damage. Tesla declined to state this in writing. …”
NHTSA complaint #11457031, filed 2022-03“The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light obstacle detected appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. …”
NHTSA complaint #11495060, filed 2022-11“I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable. …”
NHTSA complaint #11722287, filed 2026-03Related service bulletins
- 11003081Jun 5, 2024One or both front door drive units and front door harnesses may require replacement due to corrosion.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 6% |
| 2024 | 3 | 11% |
| 2023 | 12 | 6% |
| 2022 | 8 | 6% |
| 2021 | 2 | 5% |
| 2020 | 11 | 9% |
| 2019 | 14 | 14% |
| 2018 | 22 | 11% |
| 2017 | 12 | 4% |
| 2016 | 57 | 13% |
Other parts of the 2020 Tesla Model X
37 complaintsElectrical system
28 complaintsForward collision avoidance
25 complaintsOther or unknown
23 complaintsSteering
18 complaintsVehicle speed control
18 complaintsLane departure
11 complaintsBrakes
8 complaintsTransmission and drivetrain
8 complaintsWheels
5 complaintsSeats
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2020 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology