2020 Tesla Model X Steering Problems
- Complaints
- 18about this part
- Share
- 14%of 128 total for the year
- Median mileage
- 6,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 18 complaints about the steering of the 2020 Tesla Model X, 14% of the 128 complaints for this model year. Where a mileage was given, the median is 6,000 miles. 1 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I've created several bug reports for the autopilot system which is, a very real danger. The vehicle accelerates towards parked or stopped cars, slams on the brakes without explanation on the freeway, begins to change lanes on the freeway then violently swerves back into the original lane without explanation. I've taken the vehicle into 3 different service centers. The explanation is software and they recommend updating the software when new versions come out. The version of software released are not ready to be released to the general public. …”
NHTSA complaint #11363208, filed 2020-10, 6,000 miles“I saw a warning light briefly about the suspension then the car started making very large squeals is sounds like metal on metal in the steering underneath me as the driver and the front end - looked at the suspension pictures and not seeing anything with the ride on the computer screen. I have 62,000 mikes on my car - owned it for a little more than 14 months - drive a lot as a real estate broker”
NHTSA complaint #11444357, filed 2021-12“I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front end. The creaking seems to be related to the movement of the suspension, but I also notice it when I turn either direction. It’s not related to braking except to the extent that the suspension is compressed slightly with braking. From research it may be the control arms and front sway bar. Apparently this is a very common issue with the Model X per Online forums. …”
NHTSA complaint #11577239, filed 2024-03“On August 18, 2023, I was driving at 70 mph on I-95 near the 100-mile mark using Full Self-Drive. The front driver-side suspension housing cracked, causing the bottom part of the suspension to detach. This led to the front tire striking the upper part of the wheel, resulting in a tire blowout. A piece of metal from the suspension fell onto the road and hit the rear driver-side tire, causing it to also blow out. The vehicle lost control and came to a stop on the left side of the road.”
NHTSA complaint #11556906, filed 2023-11“Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled. The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident. The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs. The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind. …”
NHTSA complaint #11615386, filed 2024-09Related recalls
- 23V085000Feb 15, 2023Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta…Covers: Tesla Model X 2016–2023, Model S 2016–2023, Model 3 2017–2023 +1 more
- 22V818000Nov 1, 2022Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of…Covers: Tesla Model X 2017–2021, Model S 2017–2021
- 22V037000Jan 27, 2022Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality…Covers: Tesla Model X 2016–2022, Model S 2016–2022, Model 3 2017–2022 +1 more
Related service bulletins
- 10208328Dec 10, 2021Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH…
- 10203323Sep 21, 2021Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH…
- 10203342Jul 2, 2021On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface…
- 10177030Jun 17, 2020Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 2 | 13% |
| 2024 | 3 | 11% |
| 2023 | 46 | 24% |
| 2022 | 44 | 34% |
| 2021 | 13 | 32% |
| 2020 | 18 | 14% |
| 2019 | 11 | 11% |
| 2018 | 18 | 9% |
| 2017 | 50 | 19% |
| 2016 | 58 | 13% |
Other parts of the 2020 Tesla Model X
37 complaintsElectrical system
28 complaintsForward collision avoidance
25 complaintsOther or unknown
23 complaintsVehicle speed control
18 complaintsLane departure
11 complaintsBody and structure
11 complaintsBrakes
8 complaintsTransmission and drivetrain
8 complaintsWheels
5 complaintsSeats
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2020 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology