2017 Tesla Model X Steering Problems
- Complaints
- 50about this part
- Share
- 19%of 268 total for the year
- Median mileage
- 31,881miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 50 complaints about the steering of the 2017 Tesla Model X, 19% of the 268 complaints for this model year. Where a mileage was given, the median is 31,881 miles. 2 of these say a crash was involved, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When driving at 40 miles an hour three times the car will lock up and pull into the right lane. Each time there has not been another vehicle in the right lane next to me but I'm afraid to drive the car for fear that when this happens I will hit the car next to me I have complained to Tesla and they cannot fix the problem. At this time I m afraid for my life and the life of others. This happens on el camino in san carlos. I cannot take a picture because I'm driving.”
NHTSA complaint #11320428, filed 2020-04, 10,320 miles“My only complaint is the 'autosteer' feature. It's unclear why this is considered an option and it certainly does not function as described when I checked it off as a 5000.00 option under 'enhanced autopilot' when ordering my Tesla. The system is dangerous, not ready for beta testing and certainly shouldn't be used on public roadways or with anyone you value in the car. I can see it being testing on closed roadways by skilled professional drivers but outside of that it is dangerous to engage at any speed. …”
NHTSA complaint #10991707, filed 2017-05, 2,000 miles“I have been advised that it is preferable that owners file their own complaints of defects. Unfortunately the owner of this Tesla has not responded to my request that he does file a complaint. This is probably because he knows that if he does complain his Tesla may be devalued and he risks being blacklisted by the company. The attached photographs show yet another fractured suspension arm. The owner is identifiable from the photographs and it would be very easy for NHTSA to contact him and obtain the broken part for inspection. …”
NHTSA complaint #11103506, filed 2018-06, 2,000 miles“We have 2 Model X vehicles. The 2017 x100d developed serious bumping and grinding issues in its left front steering rack assembly during slow turns. It needed to be replaced. There was zero indication of damage to the vehicle or impact to the vehicle from outside forces. There was a less-than-pin sized puncture to the rubber boot, visible only by severely stretching the rubber apart, and the lubricating oil was gone. Tesla service claimed the pinhole sized damage to the steering rack's rubber boot was caused by outside forces. I was charged $1,600.00. …”
NHTSA complaint #11279979, filed 2019-11, 45,000 miles“On 4th, june, 2017, I was driving this 2-month-old Tesla Model X. While I was making a turn at one of the downward passage in a carpark, the steering wheel could not move all of a sudden, and a warning popped up saying car need service/steering assist reduced. Then a while later the steering wheel could move again allow me to finish the turn, but then stopped working again leaving me stuck in the car park. Their technician replied that this had happened to a number of Model X cars but only while parked and not during driving. …”
NHTSA complaint #11010490, filed 2017-07, 2,050 milesRelated recalls
- 23V085000Feb 15, 2023Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta…Covers: Tesla Model X 2016–2023, Model S 2016–2023, Model 3 2017–2023 +1 more
- 22V818000Nov 1, 2022Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of…Covers: Tesla Model X 2017–2021, Model S 2017–2021
- 22V037000Jan 27, 2022Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality…Covers: Tesla Model X 2016–2022, Model S 2016–2022, Model 3 2017–2022 +1 more
Related service bulletins
- 10208328Dec 10, 2021Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH…
- 10203323Sep 21, 2021Some versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH…
- 10177030Jun 17, 2020Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 2 | 13% |
| 2024 | 3 | 11% |
| 2023 | 46 | 24% |
| 2022 | 44 | 34% |
| 2021 | 13 | 32% |
| 2020 | 18 | 14% |
| 2019 | 11 | 11% |
| 2018 | 18 | 9% |
| 2017 | 50 | 19% |
| 2016 | 58 | 13% |
Other parts of the 2017 Tesla Model X
72 complaintsSuspension
59 complaintsOther or unknown
50 complaintsForward collision avoidance
31 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsLane departure
14 complaintsBack-over prevention (rear camera)
12 complaintsBody and structure
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsExterior lighting
10 complaintsTransmission and drivetrain
10 complaints
← All problems reported for the 2017 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology