2017 Tesla Model X Other or unknown Problems
- Complaints
- 50about this part
- Share
- 19%of 268 total for the year
- Median mileage
- 35,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 50 complaints about the other or unknown of the 2017 Tesla Model X, 19% of the 268 complaints for this model year. Where a mileage was given, the median is 35,000 miles. 5 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Mcu has been super slow and un-usable. Cant use it to make any calls or use voice commands. It is super slow and tend to fail soon and Tesla is not ready to repair or replace it. Other issue I have is, rattling sound while driving and Tesla says its common. I do not expect this when I paid $90,000 for a car. It feels as if I am driving a cheap 20 year old car.”
NHTSA complaint #11342290, filed 2020-07, 14,000 miles“I've owned this car for 3 years. First four months I had to change out screens 3 times. Still having issues with screen non stop. Every time I bring in they say they fixed or replaced. Still not working and dangerous when it just goes blank!! It turns off idle and when moving... Scary when moving!!”
NHTSA complaint #11388258, filed 2021-01, 2,500 miles“Mcu failed twice, resulting in black screen while in operation. No rear camera, no ventilation control. Tesla reports that I need to reset my trip counter every 2k miles to avoid this problem (see attached service report). This is a clear safety hazard.”
NHTSA complaint #11389461, filed 2021-01, 35,000 miles“The large screen in my Tesla occasionally goes completely black and stops functioning. When this happens my rear view/ back up camera goes black, my heating and air condtitioning shuts off, my radio and blue tooth shuts off. I can still drive the car but is very limited. This can last for 5 minutes or up to 15 minutes. I cannot predict when this will happen. Sometimes it happens multiple times during the same days, other times a week will go by without it happening. …”
NHTSA complaint #11384211, filed 2020-12, 40,000 miles“I have had my vehicle for a little over 3 years and in this time I have had to take the vehicle in over 10 times. I have had multiple visits for both my in-car dash slow, freezing, or restarting and I have had 3 visits relating to what I believe is my suspension not working. Mcu unit- this has stopped working while starting my car where the screen would not load as well as while in motion on city streets and highway where the unit will freeze. I have noticed it more often when on longer road trips but it has also happened during day to day activity. …”
NHTSA complaint #11388267, filed 2021-01, 92,200 milesRelated service bulletins
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008800Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 6 | 38% |
| 2024 | 9 | 33% |
| 2023 | 90 | 46% |
| 2022 | 27 | 21% |
| 2021 | 9 | 22% |
| 2020 | 23 | 18% |
| 2019 | 19 | 19% |
| 2018 | 42 | 22% |
| 2017 | 50 | 19% |
| 2016 | 90 | 20% |
Other parts of the 2017 Tesla Model X
72 complaintsSuspension
59 complaintsSteering
50 complaintsForward collision avoidance
31 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsLane departure
14 complaintsBack-over prevention (rear camera)
12 complaintsBody and structure
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsExterior lighting
10 complaintsTransmission and drivetrain
10 complaints
← All problems reported for the 2017 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology