2017 Tesla Model X Exterior lighting Problems
- Complaints
- 10about this part
- Share
- 4%of 268 total for the year
- Median mileage
- 34,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the exterior lighting of the 2017 Tesla Model X, 4% of the 268 complaints for this model year. Where a mileage was given, the median is 34,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The mcu (media control unit) also known as the infotainment center went out on my 2017 Tesla Model X. When this unit went out, I lost the ability to use the turn signals, the back up camera, most of the controls to change settings for the car and the car was no longer able to accept a charge. The car was in the driveway at home when this happened and I tried to schedule an appointment with Tesla to get this resolved. They told me that the part was on back order and that they could not take the car in at the time. …”
NHTSA complaint #11349357, filed 2020-08, 44,246 miles“The 17 inch screen keep going off while driving and unable to defrost windshield also HVAC doesn't work doing driving when this display 17 inch screen go blank this may be related to previous report on the 8 gb memory on the 17 inch screen displays gone bad my car had only 40,000 mile when this happened it's still under warranty but have asked Tesla to help and they were not helping the car still under warranty”
NHTSA complaint #11388124, filed 2021-01, 35,000 miles“The touchscreen went black while driving causing the lights to go out. The screen has gone out multiple times over the past 6 weeks requiring rebooting. Each time the screen goes out more features are affected.”
NHTSA complaint #11374898, filed 2020-11, 34,000 miles“Tesla touchscreen functions become missing, screen goes blank, no rearview camera and the ability to turn on and off defroster settings and headlights become missing.”
NHTSA complaint #11416031, filed 2021-05, 45,000 miles“Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. …”
NHTSA complaint #11428448, filed 2021-08Exterior lighting: other model years
Other parts of the 2017 Tesla Model X
72 complaintsSuspension
59 complaintsOther or unknown
50 complaintsSteering
50 complaintsForward collision avoidance
31 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsLane departure
14 complaintsBack-over prevention (rear camera)
12 complaintsBody and structure
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsTransmission and drivetrain
10 complaints
← All problems reported for the 2017 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology