2017 Tesla Model X Back-over prevention (rear camera) Problems
- Complaints
- 12about this part
- Share
- 4%of 268 total for the year
- Median mileage
- 35,600miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the back-over prevention of the 2017 Tesla Model X, 4% of the 268 complaints for this model year. Where a mileage was given, the median is 35,600 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Touchscreen failure in either complete black screen or unresponsive during driving. In additional, partial function loss of the instruction panels in the mean time. This is happening once every few months that force me have to stopped on the road to reboot/deep rest the system. When its failed I loss view of rear camera, cannot operate HVAC (defogging) light, and loss of the parking assistant support. Furthermore I suspect this defects also renders my internal web browser unusable and covertly losing of navigation voice prompt. …”
NHTSA complaint #11377911, filed 2020-12, 22,200 miles“Vehicle central touchscreen randomly reboots even while driving. Screen will go black and take 2-5 minutes to power back on. Screen also freezes up with increasing regularity (several times a week) forcing manual reboot. When rebooting backup camera, and audible parking sensor chimes are disabled. Also turn signal noise indicator is disabled. Date of incident is today's date but issue has been ongoing and increasing in frequency for the past 12 months.”
NHTSA complaint #11374944, filed 2020-11, 50,000 miles“This is a follow on complaint due to this occurring 12 times over the past 6 months, 6 of those times nearly resulted in catastrophic accidents. I wrote Tesla via certified mail, per their owner's rights requirements in Dec 22 and Jan 23, stated the problem and requested repair, replace, or repurchase. I gave Tesla ample opportunity to repair the vehicle. …”
NHTSA complaint #11505488, filed 2023-02“The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. …”
NHTSA complaint #11443097, filed 2021-12, 60,000 miles“The contact owns a 2017 Tesla Model X. The contact stated while reversing there was no image displayed on the infotainment screen. The contact stated that the failure occurred intermittently. The contact stated that the center front camera failed to record. The vehicle was taken to the dealer who stated that no failure was found. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and scheduled an appointment with the dealer however, the dealer cancelled the appointment. …”
NHTSA complaint #11436679, filed 2021-10, 49,000 milesRelated service bulletins
- 10168251Oct 19, 2019On some Model X vehicles, the pinch sensor carrier and/or bump stop might scratch the paint in the interior jamb on the rear (Falcon Wing) door.
- 10110752Apr 19, 2017On some Model S and Model X vehicles with 2nd generation Autopilot, the forward facing camera pitch (vertical angle) might be out of the specifications required for some future…
Back-over prevention (rear camera): other model years
Other parts of the 2017 Tesla Model X
72 complaintsSuspension
59 complaintsOther or unknown
50 complaintsSteering
50 complaintsForward collision avoidance
31 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsLane departure
14 complaintsBody and structure
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsExterior lighting
10 complaintsTransmission and drivetrain
10 complaints
← All problems reported for the 2017 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology