2020 Tesla Model X Back-over prevention (rear camera) Problems
- Complaints
- 3about this part
- Share
- 2%of 128 total for the year
- Median mileage
- 40miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the back-over prevention of the 2020 Tesla Model X, 2% of the 128 complaints for this model year. Where a mileage was given, the median is 40 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On the beginning of october 11, my reverse camera stops functioning. At night, when I park my car in the garage, my front screen (behind steering wheel) was blank. Shortly after, my car suddenly self-accelerated while I was parked. This resulted in the car smashing through my garage wall, causing loads of damage in the room opposite of the wall. Some damage included: a broken wooden bar, shattered glasses & liquor bottles, and damages to the front of my Tesla. This car was newly purchased, with a milage of simply 40 miles.”
NHTSA complaint #11383233, filed 2020-12, 40 miles“While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.”
NHTSA complaint #11459836, filed 2022-04“Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses. Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. …”
NHTSA complaint #11452592, filed 2022-02Related service bulletins
- 10212801Dec 8, 2021On certain Model S, Model X, and Fremont-built Model 3 vehicles, the Printed Circuit Board (PCB) for the LH side repeater camera may lose electrical continuity over time…
- 10208327Dec 8, 2021On certain Model S, Model X, and Fremont-built Model 3 vehicles, the Printed Circuit Board (PCB) for the RH side repeater camera may lose electrical continuity over time…
- 10208326Dec 8, 2021On certain Model S, Model X, and Fremont-built Model 3 vehicles, the Printed Circuit Board (PCB) for the LH side repeater camera may lose electrical continuity over time…
Back-over prevention (rear camera): other model years
Other parts of the 2020 Tesla Model X
37 complaintsElectrical system
28 complaintsForward collision avoidance
25 complaintsOther or unknown
23 complaintsSteering
18 complaintsVehicle speed control
18 complaintsLane departure
11 complaintsBody and structure
11 complaintsBrakes
8 complaintsTransmission and drivetrain
8 complaintsWheels
5 complaintsSeats
4 complaints
← All problems reported for the 2020 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology