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Back-over prevention (rear camera)Part report

2020 Tesla Model X Back-over prevention (rear camera) Problems

Complaints
3about this part
Share
2%of 128 total for the year
Median mileage
40miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the back-over prevention of the 2020 Tesla Model X, 2% of the 128 complaints for this model year. Where a mileage was given, the median is 40 miles. 2 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On the beginning of october 11, my reverse camera stops functioning. At night, when I park my car in the garage, my front screen (behind steering wheel) was blank. Shortly after, my car suddenly self-accelerated while I was parked. This resulted in the car smashing through my garage wall, causing loads of damage in the room opposite of the wall. Some damage included: a broken wooden bar, shattered glasses & liquor bottles, and damages to the front of my Tesla. This car was newly purchased, with a milage of simply 40 miles.”

NHTSA complaint #11383233, filed 2020-12, 40 miles

“While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.”

NHTSA complaint #11459836, filed 2022-04

“Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses. Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. …”

NHTSA complaint #11452592, filed 2022-02

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202332%
202232%
202032%
201933%
2017124%
2016123%

Other parts of the 2020 Tesla Model X

Suspension
37 complaints
Electrical system
28 complaints
Forward collision avoidance
25 complaints
Other or unknown
23 complaints
Steering
18 complaints
Vehicle speed control
18 complaints
Lane departure
11 complaints
Body and structure
11 complaints
Brakes
8 complaints
Transmission and drivetrain
8 complaints
Wheels
5 complaints
Seats
4 complaints

← All problems reported for the 2020 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology