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SeatsPart report

2020 Tesla Model X Seats Problems

Complaints
4about this part
Share
3%of 128 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the seats of the 2020 Tesla Model X, 3% of the 128 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I have experienced several issues with my car: It brakes suddenly for no reason in the middle of the freeway It displayed an error message that said the right rear seat safety system has failed and needs service It displayed an error message that said the ultrasonic sensors are not communicating with each other (I believe these are used for the driver safety systems). I reached out to Tesla asking to look into these issues. …”

NHTSA complaint #11478914, filed 2022-08

“The driver’s seat did not hold a firm position and would slide slightly on the base tracks, when driving or stopping. Tesla repaired the defect by replacing the entire seat assembly, but I’m reporting it as a defect in case other car owners experience the same issue as a possible widespread defect. Tesla’s final invoice makes no mention of the seat replacement, although I can confirm the work was performed. The invoice simply lists “courtesy inspection”.”

NHTSA complaint #11417864, filed 2021-05

“On Sunday, March 27 at approximately 3:00pm PST, while the vehicle was traveling on the freeway at approximately 70mph, the driver seat moved towards the steering wheel unprovoked. My wife was driving at the time and screamed so everyone in the car could hear how dangerous the situation was. The driver seat continued to move forward by itself unprovoked and stopped as my wife was uncomfortably close to the steering wheel. She was able to keep control of the car until we pulled over safely to our destination. …”

NHTSA complaint #11459779, filed 2022-04

“I got two issues with seats: Driver seat issue: I parked my car to charge at a supercharger. I reclined all the way back to relax. After completing the charging, I tried to move the driver seat back to its position, the seat wouldn’t move. I tried moving forward and back, it doesn’t move. I complained to Tesla twice, they couldn’t fix the issue. Rear seat issue: I got rear seat restraints at fault error thrice. I took it to service center, they mentioned that they are investigating the error for the past two years. The don’t have fix for this issue.”

NHTSA complaint #11477499, filed 2022-08

Seats: other model years

YearComplaintsShare of year
2026114%
202414%
202332%
202243%
202043%
201933%
2018116%
201731%
201682%

Other parts of the 2020 Tesla Model X

Suspension
37 complaints
Electrical system
28 complaints
Forward collision avoidance
25 complaints
Other or unknown
23 complaints
Steering
18 complaints
Vehicle speed control
18 complaints
Lane departure
11 complaints
Body and structure
11 complaints
Brakes
8 complaints
Transmission and drivetrain
8 complaints
Wheels
5 complaints
Back-over prevention (rear camera)
3 complaints

← All problems reported for the 2020 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology