2020 Tesla Model X Other or unknown Problems
- Complaints
- 23about this part
- Share
- 18%of 128 total for the year
- Median mileage
- 4,550miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 23 complaints about the other or unknown of the 2020 Tesla Model X, 18% of the 128 complaints for this model year. Where a mileage was given, the median is 4,550 miles. 6 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving at highway speeds, my two info screens that provide all feedback to the driver (e.g., speed, warning lights, etc.) go dark. This has happened on multiple occasions and I have documented with Tesla. They acknowledged the issue and said they are working on a fix(?)”
NHTSA complaint #11413437, filed 2021-04, 6,000 miles“The instrument cluster does not show a valid speed. Speed is shown as '0' even when vehicles is traveling and even when cruise control or 'auto pilot' is driving.”
NHTSA complaint #11340115, filed 2020-07, 3,100 miles“Had failure of leaking coolant fluid in my Model X. First time occurred November 2021. Second time April 2022. Both times the 3&4 way values failed and started leaking fluid which disabled my vehicle. This is the 3rd time in 1 year that I’ve gotten the low Coolant leak warning. This is a real problem and I’m concerned since my warranty is running out soon. The 3&4 way value shouldn’t last less then 6 months.”
NHTSA complaint #11464239, filed 2022-05“Around 1:50 P.M May 27, 2021, I left my house driving my Tesla 2020 Model X with my son in the front passenger seat to his school. We returned to our home around 2:19 P.M. At our front gate, I slowed down to a close stop as I turned the vehicle into my driveway. Once descending the driveway, my Tesla vehicle suddenly accelerated to an extremely high speed. While I attempted to brake; however, none of the speed controls seemed to work. …”
NHTSA complaint #11423276, filed 2021-07“Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. …”
NHTSA complaint #11450204, filed 2022-02Related service bulletins
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008800Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 6 | 38% |
| 2024 | 9 | 33% |
| 2023 | 90 | 46% |
| 2022 | 27 | 21% |
| 2021 | 9 | 22% |
| 2020 | 23 | 18% |
| 2019 | 19 | 19% |
| 2018 | 42 | 22% |
| 2017 | 50 | 19% |
| 2016 | 90 | 20% |
Other parts of the 2020 Tesla Model X
37 complaintsElectrical system
28 complaintsForward collision avoidance
25 complaintsSteering
18 complaintsVehicle speed control
18 complaintsLane departure
11 complaintsBody and structure
11 complaintsBrakes
8 complaintsTransmission and drivetrain
8 complaintsWheels
5 complaintsSeats
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2020 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology