2019 Tesla Model X Other or unknown Problems
- Complaints
- 19about this part
- Share
- 19%of 102 total for the year
- Median mileage
- 14,750miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 19 complaints about the other or unknown of the 2019 Tesla Model X, 19% of the 102 complaints for this model year. Where a mileage was given, the median is 14,750 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On 5/2/21, I purchased a used 2019 Model X from an audi dealer in florida. I am a us citizen with a legal drivers license in the state of florida. On 5/2/21, I submitted an ownership transfer request via the Tesla website, I included all the requested documents to verify ownership, including my fl drivers license, registration, picture of the odometer, and I even added some photos of the car itself. On 5/9/21, I was forcibly locked out of my vehicle by Tesla motors while I was parked far away from my home. …”
NHTSA complaint #11415763, filed 2021-05, 16,300 miles“I bought this car new in 2019 and after a few months of driving the car developed this horrible shudder as you accelerate between 30-40mph. I brought the car in for repair and was told there was no fix for it. After I contacted an attorney Tesla replaced the axles on the car. Tesla told me that if I accelerated hard on this car I would void the warranty. Problem I use this for work as a doctor in the hospital and I do not hard accelerate this car. Now imagine if I had to hard accelerate to get on a highway or pass someone. Look at the number of complaints. …”
NHTSA complaint #11378408, filed 2020-12, 8,000 miles“Tesla reboot while driving on a freeway! Super scary experience driving home on cold and rainy october night in my one year old 2019 Model X. I turned on my auto-pilot and within few seconds, the dashboard as well as the speedometer turned black. The dashboard turned dark, lights out, and the car seemed to be free rolling at a high spped on the freeway...no indicators, no speedometer. Nothing. I thought that the car systems failed and I panicked, did not know what to do and my whole life flashed in front of me with the impending catastrophe. I continued driving. …”
NHTSA complaint #11364864, filed 2020-10, 13,500 miles“The car's electronics fail while driving . The main monitor shuts off while the car is on the road. It shuts off for several minutes and then comes back on. Extremely scary as everything on this car is controlled on the large screen and when it shuts off , you cannot modify , control or change anything . Happens atleast once a week if not more . Tesla technician acknowledged the problem but cannot fix it saying that it has been an issue with Model X.”
NHTSA complaint #11399463, filed 2021-03, 38,000 miles“5 week old vehicle with 2200 miles had the left rear axle become disconnected spontaneously after accelerating straight ahead from a city street red light without any prior collision or accident. This wheel was tilted 30 degrees into the wheel well rendering the car undrivable. The left rear axle or control arm was visibly hanging freely underneath the car. Tesla service has been unable to diagnose the cause for spontaneous failure and await input from the engineering department. They have suggested that it could be a control arm failure or a broken aluminum car frame.”
NHTSA complaint #11277294, filed 2019-10, 2,200 milesRelated service bulletins
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008800Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 6 | 38% |
| 2024 | 9 | 33% |
| 2023 | 90 | 46% |
| 2022 | 27 | 21% |
| 2021 | 9 | 22% |
| 2020 | 23 | 18% |
| 2019 | 19 | 19% |
| 2018 | 42 | 22% |
| 2017 | 50 | 19% |
| 2016 | 90 | 20% |
Other parts of the 2019 Tesla Model X
26 complaintsElectrical system
20 complaintsForward collision avoidance
18 complaintsBody and structure
14 complaintsSteering
11 complaintsVehicle speed control
11 complaintsBrakes
9 complaintsAir bags
8 complaintsWheels
6 complaintsBack-over prevention (rear camera)
3 complaintsElectronic stability control
3 complaintsExterior lighting
3 complaints
← All problems reported for the 2019 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology