2019 Tesla Model X Suspension Problems
- Complaints
- 26about this part
- Share
- 25%of 102 total for the year
- Median mileage
- 10,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the suspension of the 2019 Tesla Model X, 25% of the 102 complaints for this model year. Where a mileage was given, the median is 10,500 miles. 3 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This is the 2nd time that the left front suspension vibrates and rattles on acceleration. When I went to Tesla to see if repair was still under warranty, I was told no. I explained that this repair was done some time ago after I purchased the vehicle, and was look for a good faith repair. I was told I'd have to pay for repair this time around. I am a limo driver and use my vehicle to transport passengers.... This is a major issue to my business.”
NHTSA complaint #11377084, filed 2020-11, 56,000 miles“I bought this car new in 2019 and after a few months of driving the car developed this horrible shudder as you accelerate between 30-40mph. I brought the car in for repair and was told there was no fix for it. After I contacted an attorney Tesla replaced the axles on the car. Tesla told me that if I accelerated hard on this car I would void the warranty. Problem I use this for work as a doctor in the hospital and I do not hard accelerate this car. Now imagine if I had to hard accelerate to get on a highway or pass someone. Look at the number of complaints. …”
NHTSA complaint #11378408, filed 2020-12, 8,000 miles“The car experiences a strung judder under acceleration. Tesla replaced the front half shafts at about 10,000 miles and solved it temporarily but it has returned. They now say it is a design issue and they will replace them when a new version is produced.”
NHTSA complaint #11395067, filed 2021-02, 22,000 miles“5 week old vehicle with 2200 miles had the left rear axle become disconnected spontaneously after accelerating straight ahead from a city street red light without any prior collision or accident. This wheel was tilted 30 degrees into the wheel well rendering the car undrivable. The left rear axle or control arm was visibly hanging freely underneath the car. Tesla service has been unable to diagnose the cause for spontaneous failure and await input from the engineering department. They have suggested that it could be a control arm failure or a broken aluminum car frame.”
NHTSA complaint #11277294, filed 2019-10, 2,200 miles“I have replaced several sets of tires with this Tesla Model X 2019. After years of dealing with a front end alignment problem, I finally had the repair done with some assistance from Tesla. When I purchased my vehicle under warranty, I reported problems with steering and pulling to one side, but they repeatedly claimed they couldn't replicate. This was before they allowed customers to drive with the repaid team. I mention the front-end problems as that has coupled with the rear tires. Inner wear is a consistent problem. …”
NHTSA complaint #11728414, filed 2026-03Related service bulletins
- 10203342Jul 2, 2021On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface…
- 10203341Jul 1, 2021On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface…
- 10178416Jul 24, 2020Some Model S and Model X vehicles might have front stabilizer bars with improperly vulcanized bushings that make a squeak noise when driving over road imperfections.
- 10173430Mar 19, 2020On certain Model X vehicles, the main front body harness might contact the RH front upper control arm.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 3 | 11% |
| 2023 | 5 | 3% |
| 2022 | 10 | 8% |
| 2021 | 6 | 15% |
| 2020 | 37 | 29% |
| 2019 | 26 | 25% |
| 2018 | 37 | 19% |
| 2017 | 59 | 22% |
| 2016 | 151 | 33% |
Other parts of the 2019 Tesla Model X
20 complaintsOther or unknown
19 complaintsForward collision avoidance
18 complaintsBody and structure
14 complaintsSteering
11 complaintsVehicle speed control
11 complaintsBrakes
9 complaintsAir bags
8 complaintsWheels
6 complaintsBack-over prevention (rear camera)
3 complaintsElectronic stability control
3 complaintsExterior lighting
3 complaints
← All problems reported for the 2019 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology