2023 Tesla Model X Suspension Problems
- Complaints
- 5about this part
- Share
- 3%of 195 total for the year
- Median mileage
- 48,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the suspension of the 2023 Tesla Model X, 3% of the 195 complaints for this model year. Where a mileage was given, the median is 48,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The horn button on this steering wheel is so dangerous. I got hit by a car today because it took me too long to find the horn button instead of being able to hit the middle of steering wheel like every other car in the world. Please ask Tesla to fix this.”
NHTSA complaint #11565423, filed 2024-01“I am reporting a catastrophic suspension failure resulting in complete wheel separation on my 2023 Tesla Model X Plaid shortly after Tesla service. While driving, the front left wheel separated from the hub, rendering the vehicle not drivable and creating an immediate risk of loss of control, collision, and serious injury or death. Tesla towed the vehicle back to its service center and issued written service documentation stating (verbatim): “The front left wheel had separated from the hub. …”
NHTSA complaint #11712088, filed 2026-01“I own a 2023 Tesla Model X and I am reporting a steering-related safety concern. When making hard left turns, the steering wheel/front end shakes or shudders and makes a LOUD sounds. This does not feel or sound normal and appears to be related to the steering or front suspension system. The issue happens during low-speed turning/maneuvering when the wheel is turned sharply to the left. I contacted Tesla Service regarding the issue. Tesla advised that this is a known issue and that there is currently no available fix. …”
NHTSA complaint #11747871, filed 2026-07“After messaging Tesla due to noise and vibration, they reviewed the videos sent and preliminarily diagnosed the issue a control arm problem. They then stated that instead of having it assessed to determine the extent of the problem, that it was ok to drive and to wait 39 days in order for the problem to be assessed. I attempted to call Tesla they continually put me on hold for extended times up to 1 hour long without speaking to anyone. They state the manager call but none has called to follow up. …”
NHTSA complaint #11617549, filed 2024-10“The contact owns a 2023 Tesla Model X. The contact stated that while his wife was driving 65 MPH with Full Self-Driving mode activated, the rear passenger’s side tire exploded. The message “Loss Pressure Rear Tire was displayed. The contact's wife nearly lost control of the vehicle but was able to drive slowly to the residence. The contact took the rear passenger’s side tire to a tire retailer to be replaced. The vehicle was then taken to the tire retailer, where the contact was informed that the vehicle was too heavy for the tires, which caused the tires to warp. …”
NHTSA complaint #11764937, filed 2026-09, 48,000 milesRelated service bulletins
- 10245517Oct 27, 2023Some model year 2021-2023 Model S Plaid and Model X Plaid vehicles running a vehicle software version earlier than 2023.44 may require a vehicle software update to address a mild…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 3 | 11% |
| 2023 | 5 | 3% |
| 2022 | 10 | 8% |
| 2021 | 6 | 15% |
| 2020 | 37 | 29% |
| 2019 | 26 | 25% |
| 2018 | 37 | 19% |
| 2017 | 59 | 22% |
| 2016 | 151 | 33% |
Other parts of the 2023 Tesla Model X
91 complaintsSteering
46 complaintsElectrical system
21 complaintsForward collision avoidance
20 complaintsBrakes
12 complaintsBody and structure
12 complaintsAir bags
9 complaintsSeat belts
9 complaintsLane departure
8 complaintsVehicle speed control
7 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsBack-over prevention (rear camera)
4 complaints
← All problems reported for the 2023 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology