2017 Tesla Model X Suspension Problems
- Complaints
- 59about this part
- Share
- 22%of 268 total for the year
- Median mileage
- 20,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 59 complaints about the suspension of the 2017 Tesla Model X, 22% of the 268 complaints for this model year. Where a mileage was given, the median is 20,000 miles. 6 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The car shudders when accelerating. I have had the front half shafts replaced twice and now the shudder is back again. They say they are aware of this, as well as the noise that the steering mechanism makes, and the fact that the Model X wipers don't work, but I have to pay to get all these things fixed since it's out of warranty.”
NHTSA complaint #11388533, filed 2021-01, 48,000 miles“I have had my vehicle for a little over 3 years and in this time I have had to take the vehicle in over 10 times. I have had multiple visits for both my in-car dash slow, freezing, or restarting and I have had 3 visits relating to what I believe is my suspension not working. Mcu unit- this has stopped working while starting my car where the screen would not load as well as while in motion on city streets and highway where the unit will freeze. I have noticed it more often when on longer road trips but it has also happened during day to day activity. …”
NHTSA complaint #11388267, filed 2021-01, 92,200 miles“When turning the wheel and backing up into a parking spot at my work, there was a loud thud/pop near the front left tire. I was traveling 1-5 MPH since I was being careful with my new car. This car was purchased not more than 48 hours before from a Tesla dealership. On the day that we bought it and drove it home the car was shaking so bad we had to move the kids car seats to the back of the car. That same day we set up a service appointment to get that issue fixed while not driving the car because we were afraid there were tire problems. …”
NHTSA complaint #11323803, filed 2020-05, 25,400 miles“I have been advised that it is preferable that owners file their own complaints of defects. Unfortunately the owner of this Tesla has not responded to my request that he does file a complaint. This is probably because he knows that if he does complain his Tesla may be devalued and he risks being blacklisted by the company. The attached photographs show yet another fractured suspension arm. The owner is identifiable from the photographs and it would be very easy for NHTSA to contact him and obtain the broken part for inspection. …”
NHTSA complaint #11103506, filed 2018-06, 2,000 miles“There has been a fatal Tesla crash in mountain view california. The photographs which I have attached shows the lh front wheel has been sliced in half and is lying on the ground on the lh side of the barrier. The tire of the Tesla is lying on the ground. It is impossible that the wheel could have been sliced in half by a collision with the barrier. The wheel has been sliced through by a broken suspension component jamming into the inside of the wheel while it was rotating just as though it was turning on a lathe and had a tool forced into it. …”
NHTSA complaint #11081729, filed 2018-03, 2,000 milesRelated service bulletins
- 10173430Mar 19, 2020On certain Model X vehicles, the main front body harness might contact the RH front upper control arm.
- 10110754May 25, 2017One or both front stabilizer bar links might be improperly torqued, potentially resulting in a knocking sound while traveling over uneven surfaces.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 3 | 11% |
| 2023 | 5 | 3% |
| 2022 | 10 | 8% |
| 2021 | 6 | 15% |
| 2020 | 37 | 29% |
| 2019 | 26 | 25% |
| 2018 | 37 | 19% |
| 2017 | 59 | 22% |
| 2016 | 151 | 33% |
Other parts of the 2017 Tesla Model X
72 complaintsOther or unknown
50 complaintsSteering
50 complaintsForward collision avoidance
31 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsLane departure
14 complaintsBack-over prevention (rear camera)
12 complaintsBody and structure
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsExterior lighting
10 complaintsTransmission and drivetrain
10 complaints
← All problems reported for the 2017 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology