2018 Tesla Model X Suspension Problems
- Complaints
- 37about this part
- Share
- 19%of 193 total for the year
- Median mileage
- 14,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 37 complaints about the suspension of the 2018 Tesla Model X, 19% of the 193 complaints for this model year. Where a mileage was given, the median is 14,000 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Please not that I have used the VIN of another Tesla Model X in order to be able to file this complaint. I do not have the VIN of the car in question. This owner's life is in immediate danger and so are the lives of innocent road users. Despite hundreds of cases of broken Tesla suspensions that have been filed at NHTSA and that have been discussed in online forums this owner is unaware that he has the classic symptoms of failed suspension links. Link to discussion. …”
NHTSA complaint #11281192, filed 2019-11, 18,000 miles“It happened at 7/21/2019, 1pm. The place is a parking lot in front of a store. I was driving my Tesla x. Before I reached there, I was already in that parking lots for several minutes; the speed was very low, about 3 miles/hour. When I found the store, I wanted to turn left and park next to a car in front of the store. At that time, I loosed the accelerator panel. Since my Tesla has the default regenerative brake setting, the car speed is almost zero. As usual, I touched a little bit of the accelerator panel to park into the parking space. …”
NHTSA complaint #11300248, filed 2020-01, 7,084 miles“2018 Model X in the junkyard. Has not been in a crash, completely undamaged except for the back wheel jammed up in the wheel-well and gone whompy. Tesla TSB advises that certain early model years may have weak suspension links that may fail and cause excessive camber but they claim this is not a safety issue! This is a late model car which should have the new stronger links. How in the world can they possibly claim this is not a safety issue? Please issue a mandatory recall before more people get killed. Thank you. Keef wivaneff”
NHTSA complaint #11292341, filed 2019-12, 5,000 miles“Most Tesla Model X owners are complaining of an acceleration shudder that happens due to a halfshaft alignment design flaw widely acknowledged by all Tesla service centers. When it gets worse due to inaction / lack of recall by Tesla, serious catastrophic failure can occur while car is in motion. Wide spread problem. My issue was first noticed with less than 1,500 miles. Service centers seem to have stopped replacing front end half shafts until redesign is done. But no one knows if or when that might happen. Tesla needs oversight in this area. …”
NHTSA complaint #11217285, filed 2019-06, 1,500 miles“During a recent inspection, the Tesla service center (at Los Gatos) informed me that my Model X is missing a suspension bolt, and they stated they do not now why and how it's missing. It is a serious safety hazard, as it may affect handling, stability, and safety. They asked me to get it fixed before driving it. They told me that it's not covered by warranty or insurance, but couldn't explain why this happened.”
NHTSA complaint #11680635, filed 2025-08Related service bulletins
- 10203342Jul 2, 2021On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface…
- 10203341Jul 1, 2021On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface…
- 10173430Mar 19, 2020On certain Model X vehicles, the main front body harness might contact the RH front upper control arm.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 3 | 11% |
| 2023 | 5 | 3% |
| 2022 | 10 | 8% |
| 2021 | 6 | 15% |
| 2020 | 37 | 29% |
| 2019 | 26 | 25% |
| 2018 | 37 | 19% |
| 2017 | 59 | 22% |
| 2016 | 151 | 33% |
Other parts of the 2018 Tesla Model X
42 complaintsElectrical system
36 complaintsForward collision avoidance
32 complaintsBody and structure
22 complaintsVehicle speed control
19 complaintsSteering
18 complaintsBrakes
14 complaintsSeats
11 complaintsTransmission and drivetrain
11 complaintsAir bags
8 complaintsSeat belts
8 complaintsLane departure
7 complaints
← All problems reported for the 2018 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology