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Other or unknownPart report

2018 Tesla Model X Other or unknown Problems

Complaints
42about this part
Share
22%of 193 total for the year
Median mileage
13,000miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 42 complaints about the other or unknown of the 2018 Tesla Model X, 22% of the 193 complaints for this model year. Where a mileage was given, the median is 13,000 miles. 14 of these say a crash was involved and 2 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“It happened on freeway 57 when I was on the way to work in the early morning. I was driving my Tesla Model X, and in the autopilot mode. Supposedly in the autopilot mode, Tesla will detect the speed and the object in front and slow down or accelerate. If Tesla is too close to an object, it will beep and stop. But in that morning, the car slowed down but did not stop. And also there is no 'beep' the warning sound when car is too close to the car. …”

NHTSA complaint #11252720, filed 2019-09, 18,000 miles

“On march 18 had to make a panic emergency stop to avoid a collision. I heard a popping noise and immediately had grinding and scraping from the left front wheel. Sound worse with right turns, less with left turns. Scraping continued with driving and car was taken to Tesla service dublin as a safety issue, not safe to drive. Tesla confirmed that two bolts holding the left front brake caliper broken and had to replace them. Tesla took photos, but I did not receive them. Wheel noise resolved.”

NHTSA complaint #11403970, filed 2021-03, 35,266 miles

“Using the self-park system, from a stationary position and pressing the touch screen prompts to use the self-park, and having hands and feet away from the gas, brake and steering wheel, and parking between two cars, the car accelerated backward on its own and I had to slam my foot on the brake to stop it but it still hit a pole going in reverse and damaged the body of the car. Had I not hit the brake my son and I would have been injured. Tesla has denied responsibility.”

NHTSA complaint #11289172, filed 2019-12, 7,500 miles

“Touch screen and main display unit and controller problems. It goes black very often, it becomes slow many times, restart takes a long time, sometimes bluetooth stop working for all devices, no sounds chimes, no audio sometimes, the blank screen stays for long time sometimes during the drive. This is big safety concern. I went to service few times and most recently today and Tesla service denied the service or fix siting everything works. They asked me to restart the screen. They told if screen goes blank weekly it's acceptable.”

NHTSA complaint #11388205, filed 2021-01, 35,000 miles

“The car suddenly accelerated on its own as I was slowly entering a parking space in a supermarket parking lot and hit the car that was parked in the space in front of me.”

NHTSA complaint #11319392, filed 2020-03, 10,400 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026114%
2025638%
2024933%
20239046%
20222721%
2021922%
20202318%
20191919%
20184222%
20175019%
20169020%

Other parts of the 2018 Tesla Model X

Suspension
37 complaintsElectrical system
36 complaintsForward collision avoidance
32 complaintsBody and structure
22 complaintsVehicle speed control
19 complaintsSteering
18 complaintsBrakes
14 complaintsSeats
11 complaintsTransmission and drivetrain
11 complaintsAir bags
8 complaintsSeat belts
8 complaintsLane departure
7 complaints

← All problems reported for the 2018 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology