2016 Tesla Model X Other or unknown Problems
- Complaints
- 90about this part
- Share
- 20%of 452 total for the year
- Median mileage
- 49,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 90 complaints about the other or unknown of the 2016 Tesla Model X, 20% of the 452 complaints for this model year. Where a mileage was given, the median is 49,000 miles. 15 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Ever since I bought my 2016 Tesla Model X I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. …”
NHTSA complaint #11391079, filed 2021-02, 49,000 miles“My screen goes black. This recovers over time when I reboot, but if I am checking mileage the screen goes black again. People who have the same car have told me that this is a known problem with the computer memory for this vehicle. This has happened when the car is stationary and moving on a city street. I am not able to get a service appointment until august 7, 2020”
NHTSA complaint #11342178, filed 2020-07, 51,500 miles“Tesla has an active recall on their mmc chips but says my screen has to be totally blacked out before they will replace. I live 2 hours from the nearest dealership and I'm sure this will happen at the worst time. It takes sometimes over a minute for my car to even turn on now and warm up”
NHTSA complaint #11404082, filed 2021-03, 95,000 miles“On july 3rd, 2020 we observed that our center console was completely dark. This impacted many components and features of the vehicle including but not limited to the heating/cooling, rear camera, audio, bluetooth, GPS, side mirrors, etc. We were notified by Tesla that an mcu was ordered and we would be notified when it arrives. As of 7/29 we still do not have a date for when the new mcu will arrive.”
NHTSA complaint #11342061, filed 2020-07, 57,000 miles“My mcu has begun to fail. Not allowing me to have total control of the car. Examples are... Safety issues like loss of backup camera, loss of turning signals, loss of emergency hazard lights, loss of headlight controls, unlocking doors from inside of the vehicle, and opening electronic doors.”
NHTSA complaint #11343790, filed 2020-08, 61,000 milesRelated service bulletins
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008800Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 6 | 38% |
| 2024 | 9 | 33% |
| 2023 | 90 | 46% |
| 2022 | 27 | 21% |
| 2021 | 9 | 22% |
| 2020 | 23 | 18% |
| 2019 | 19 | 19% |
| 2018 | 42 | 22% |
| 2017 | 50 | 19% |
| 2016 | 90 | 20% |
Other parts of the 2016 Tesla Model X
151 complaintsElectrical system
93 complaintsSteering
58 complaintsBody and structure
57 complaintsVehicle speed control
35 complaintsVisibility (wipers, defrost, mirrors)
33 complaintsBrakes
24 complaintsForward collision avoidance
24 complaintsTransmission and drivetrain
15 complaintsExterior lighting
13 complaintsBack-over prevention (rear camera)
12 complaintsWheels
12 complaints
← All problems reported for the 2016 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology