2021 Tesla Model X Other or unknown Problems
- Complaints
- 9about this part
- Share
- 22%of 41 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the other or unknown of the 2021 Tesla Model X, 22% of the 41 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“12v Battery is keep discharging in every two to three months. Tesla service can't find issues or not telling me what is the reason. I have got 5 replacements of 12v battery in last one year. So I think there is a issue in car or bug they are not able to fix it because of limitation. Please let me know how to handle this.”
NHTSA complaint #11620318, filed 2024-10“My SD card failed and had to be replaced on my 2021 model X. The car's screens went completely blank during the 2021.24.3 software update. Car lost all power while park, failed to turn on after 3+ hours, had to be towed to service center. There was told the SD card failed and had to be replaced. This faulty SD card seems to be more than just a 2016-2018 issue.”
NHTSA complaint #11431269, filed 2021-08“Since my delivery date of 12/4/2020 I have had four different times where both of the screens on my Tesla Model X have gone blank. On two of the occasions the vehicle was parked but on two other occasions the vehicle was being operated at highway speeds on the highway. I have also experienced partial software downloads from Tesla twice. It is very discomforting to be traveling an interstate highway at 75 mph and have all the screens that display information necessary to operate your vehicle go blank. …”
NHTSA complaint #11422651, filed 2021-06“The touchscreen and instrument panel/dash screen went black and shut down on several occasions while driving the vehicle. I was not able to see how fast I was going and no indication of whether my turning signal or lights were working. But mostly, it was just scary. I have documentation of all the recent occurrences that this has happened, but it has been more than that (all times on Central Standard Time): 5/5/21 - 3:30pm 5/22/21 - 11:37am 5/25/21 - 11:20am 6/1/21 - 9:18am 6/12/21 - 8:00pm 8/23/21 - Car screens did not work, but did not black out 9/10/21 - 6:50pm”
NHTSA complaint #11432740, filed 2021-09“Driving speed limit of 50 miles an hour on a two lane road and went to push the accelerator pedal and the entire assembly snapped completely off and was unable to continue driving the car”
NHTSA complaint #11672170, filed 2025-07Related service bulletins
- 11029582Feb 4, 2026On some Model S and Model X vehicles, the compression gap of the HVAC drain funnel seal is wider than intended, which may cause water ingress. Inspect the sponge area of the HVAC…
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 6 | 38% |
| 2024 | 9 | 33% |
| 2023 | 90 | 46% |
| 2022 | 27 | 21% |
| 2021 | 9 | 22% |
| 2020 | 23 | 18% |
| 2019 | 19 | 19% |
| 2018 | 42 | 22% |
| 2017 | 50 | 19% |
| 2016 | 90 | 20% |
Other parts of the 2021 Tesla Model X
13 complaintsElectrical system
7 complaintsForward collision avoidance
6 complaintsSuspension
6 complaintsLane departure
5 complaintsVehicle speed control
4 complaintsTransmission and drivetrain
3 complaintsLatches, locks and linkages
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsBrakes
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2021 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology