2020 Tesla Model X Suspension Problems
- Complaints
- 37about this part
- Share
- 29%of 128 total for the year
- Median mileage
- 4,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 37 complaints about the suspension of the 2020 Tesla Model X, 29% of the 128 complaints for this model year. Where a mileage was given, the median is 4,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Both rear tires are severely worn on the inside shoulder/tread after only one year. The driver/owner cannot inspect the rear tires because visibility is severely limited. In my case, I had a nail in the tire. The tire store removed the tire and noted the tire was worn down to the cord at the extreme most tread on the inside of the tire. Also, these tires cannot be rotated since the front tires are a different width (275 rear vs. 265 front). Tesla indicated that there was no adjustment to the rear wheel camber for the Model X. …”
NHTSA complaint #11415547, filed 2021-05, 11,500 miles“The screen has turned off a number of times while driving on the highway. Couldn't see any controls, speed, navigation, camera, etc. Screen was completely turned off. Also the suspension (ball joints) feel loose and make an odd sound.”
NHTSA complaint #11390433, filed 2021-01, 6,000 miles“Upon accelerating the front end bounces and vibrates unsafely. Tesla is aware of the faulty dangerous design, yet they continue to sell their Model X without disclosing to purchaser. Additionally, they refuse to repair the vehicle, indicating that new front half axles will only temporarily solve the issue. The bounce happens when starting from a complete stop or often when accelerating from one speed to another. The bounce has been happening since april but repeated repair requests to Tesla have been refused.”
NHTSA complaint #11351368, filed 2020-08, 5,000 miles“Hello - I'm having extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.”
NHTSA complaint #11666971, filed 2025-06“My Tesla Model X has 55,000 miles on it. My entire suspension has failed and was replaced. The control arms for the front left and right side have failed as well. My car has been in the shop multiple times in the last 6-8 months. Fortunately I have an extended warranty on the vehicle. But still have to pay a $200 deductible. These parts are being replaced several times.”
NHTSA complaint #11513547, filed 2023-03Related service bulletins
- 10203342Jul 2, 2021On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface…
- 10203341Jul 1, 2021On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper control arm ball joints that, over time, could possibly lead to surface…
- 10178416Jul 24, 2020Some Model S and Model X vehicles might have front stabilizer bars with improperly vulcanized bushings that make a squeak noise when driving over road imperfections.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 3 | 11% |
| 2023 | 5 | 3% |
| 2022 | 10 | 8% |
| 2021 | 6 | 15% |
| 2020 | 37 | 29% |
| 2019 | 26 | 25% |
| 2018 | 37 | 19% |
| 2017 | 59 | 22% |
| 2016 | 151 | 33% |
Other parts of the 2020 Tesla Model X
28 complaintsForward collision avoidance
25 complaintsOther or unknown
23 complaintsSteering
18 complaintsVehicle speed control
18 complaintsLane departure
11 complaintsBody and structure
11 complaintsBrakes
8 complaintsTransmission and drivetrain
8 complaintsWheels
5 complaintsSeats
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2020 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology