2020 Tesla Model X Vehicle speed control Problems
- Complaints
- 18about this part
- Share
- 14%of 128 total for the year
- Median mileage
- 1,150miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the vehicle speed control of the 2020 Tesla Model X, 14% of the 128 complaints for this model year. Where a mileage was given, the median is 1,150 miles. 9 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When pulling into a parking space the vehicle unexpectedly accelerated causing the vehicle to jump the parking curb and strike a retaining wall. I have the video from the car. While turning right into an available parking spot, I was about 80% into the spot when the vehicle surged.”
NHTSA complaint #11320402, filed 2020-04, 2,470 miles“I was the fourth vehicle in line at a bank drive thru and when the vehicle in front of me moved up in line, I placed the vehicle in drive and suddenly the vehicle accelerated out of control and hit two vehicles and then went over a curb into a parking lot and crashed into two other vehicles, which resulted in a serious accident involving four other vehicles. Fortunately, no one was seriously hurt. My vehicle was a total loss.”
NHTSA complaint #11337072, filed 2020-07, 2,000 miles“At approximately 6:18 pm on 3/21/2020, I was driving my brand new 2020 Tesla Model X (7 miles starting odometer) home from taking delivery of it (!), and after 20 miles of mostly highway driving, I was nearing home and stopped at a traffic light (with several cars stopped ahead of me). After about 30 seconds of sitting dead-stopped, the car vigorously accelerated with no action on my part, and I had to turn the car hard to the right to avoid a full-on collision with the stopped car in front of me. …”
NHTSA complaint #11318912, filed 2020-03, 27 miles“The car suddenly accelerated to full speed when parking the car in a mall parking lot. I tried to park the car, it did not fit so I went reverse a couple of feet and when I put the car in drive, it accelerated on its own and the steering wheel turned all the way to the left. The car went over the tire stoppers and came to a complete stop when it crashed against a post. This was 100% the car's fault, I am sure I did not press the accelerator. I have submitted the claim with Tesla and they are reviewing the data. …”
NHTSA complaint #11300090, filed 2020-01, 300 miles“On the beginning of october 11, my reverse camera stops functioning. At night, when I park my car in the garage, my front screen (behind steering wheel) was blank. Shortly after, my car suddenly self-accelerated while I was parked. This resulted in the car smashing through my garage wall, causing loads of damage in the room opposite of the wall. Some damage included: a broken wooden bar, shattered glasses & liquor bottles, and damages to the front of my Tesla. This car was newly purchased, with a milage of simply 40 miles.”
NHTSA complaint #11383233, filed 2020-12, 40 milesVehicle speed control: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2024 | 2 | 7% |
| 2023 | 7 | 4% |
| 2022 | 13 | 10% |
| 2021 | 4 | 10% |
| 2020 | 18 | 14% |
| 2019 | 11 | 11% |
| 2018 | 19 | 10% |
| 2017 | 16 | 6% |
| 2016 | 35 | 8% |
Other parts of the 2020 Tesla Model X
37 complaintsElectrical system
28 complaintsForward collision avoidance
25 complaintsOther or unknown
23 complaintsSteering
18 complaintsLane departure
11 complaintsBody and structure
11 complaintsBrakes
8 complaintsTransmission and drivetrain
8 complaintsWheels
5 complaintsSeats
4 complaintsBack-over prevention (rear camera)
3 complaints
← All problems reported for the 2020 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology