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BrakesPart report

2020 Tesla Model X Brakes Problems

Complaints
8about this part
Share
6%of 128 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the brakes of the 2020 Tesla Model X, 6% of the 128 complaints for this model year. 3 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Hello, my Tesla Model X has been bothering my family for 2 years because of the potential hidden danger of the brakes. My other vehicles have never encountered these problems. I don’t know what words to use to express my helplessness and helplessness.”

NHTSA complaint #11531734, filed 2023-07

“Around 1:50 P.M May 27, 2021, I left my house driving my Tesla 2020 Model X with my son in the front passenger seat to his school. We returned to our home around 2:19 P.M. At our front gate, I slowed down to a close stop as I turned the vehicle into my driveway. Once descending the driveway, my Tesla vehicle suddenly accelerated to an extremely high speed. While I attempted to brake; however, none of the speed controls seemed to work. …”

NHTSA complaint #11423276, filed 2021-07

“repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about hardware or 'software issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!”

NHTSA complaint #11524187, filed 2023-05

“On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. …”

NHTSA complaint #11482661, filed 2022-09

“Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. …”

NHTSA complaint #11484959, filed 2022-09

Brakes: other model years

YearComplaintsShare of year
2026114%
2025213%
202427%
2023126%
2022108%
202112%
202086%
201999%
2018147%
2017176%
2016245%

Other parts of the 2020 Tesla Model X

Suspension
37 complaints
Electrical system
28 complaints
Forward collision avoidance
25 complaints
Other or unknown
23 complaints
Steering
18 complaints
Vehicle speed control
18 complaints
Lane departure
11 complaints
Body and structure
11 complaints
Transmission and drivetrain
8 complaints
Wheels
5 complaints
Seats
4 complaints
Back-over prevention (rear camera)
3 complaints

← All problems reported for the 2020 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology