2017 Tesla Model X Electrical system Problems
- Complaints
- 72about this part
- Share
- 27%of 268 total for the year
- Median mileage
- 30,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 72 complaints about the electrical system of the 2017 Tesla Model X, 27% of the 268 complaints for this model year. Where a mileage was given, the median is 30,000 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Mcu has been super slow and un-usable. Cant use it to make any calls or use voice commands. It is super slow and tend to fail soon and Tesla is not ready to repair or replace it. Other issue I have is, rattling sound while driving and Tesla says its common. I do not expect this when I paid $90,000 for a car. It feels as if I am driving a cheap 20 year old car.”
NHTSA complaint #11342290, filed 2020-07, 14,000 miles“1. Car taking longer to boot up when placing foot on brake pedal. 2. Large center console screen takes even longer to boot-up. This resulted in a dangerous situation where I was able to drive the car, but could not turn on the defroster. The windshield quickly fogged up and I had nearly zero visibility. Thankfully, I was able to safely pull off the road and wait for the center console to eventually turn on,”
NHTSA complaint #11390495, filed 2021-01, 36,000 miles“Tesla advised me that the 8gb (emmc) in the media control unit is faulty which on two recent occassions caused me to expience a persistent center display or loss of the rearvies camera display, defrost/defog, and/or turn signal lighting, which may increease the risk of a crash. Tesla reports that they do not have the parts needed to fix the car for me. I have been dealing with this issue since january 2021. I had expected more from Tesla.”
NHTSA complaint #11406667, filed 2021-04, 60,000 miles“Mcu failed twice, resulting in black screen while in operation. No rear camera, no ventilation control. Tesla reports that I need to reset my trip counter every 2k miles to avoid this problem (see attached service report). This is a clear safety hazard.”
NHTSA complaint #11389461, filed 2021-01, 35,000 miles“My mcu is starting to fail. My vehicle was built in 03/2017 and I have 50,000 miles. The mcu has become slower and less responsive over time. On 7/28/20 my mcu became completely responsive while driving and required me to stop the vehicle so that I can perform the 2 button reset. I lost air conditioning during this time for about 2 minutes and it was 100 degrees outside. I fear my mcu will fail completely soon and I will lose vital controls of the car including turn signals. …”
NHTSA complaint #11342074, filed 2020-07, 50,000 milesRelated recalls
- 24V051000Jan 30, 2024Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An…Covers: Tesla Model X 2016–2024, Model S 2012–2023, Model 3 2017–2023 +2 more
- 23V838000Dec 12, 2023Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of…Covers: Tesla Model X 2016–2023, Model S 2012–2023, Model 3 2017–2023 +1 more
Related service bulletins
- 11020189Jun 3, 2025On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which…
- 11001922Apr 18, 2024One or both front door drive units and front door harnesses may require replacement due to corrosion.
- 10172384Feb 19, 2020Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain…
- 10171177Jan 15, 2020On certain Model X vehicles, a plug in the 12V battery was not installed at the factory, or a Service Center installed a replacement 12V battery that lacks the plug.
- 10171176Jan 2, 2020When some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR-9 radar antennae, the vehicle cameras might be affected by electromagnetic…
- 10169818Dec 13, 2019Some Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units (MCUs) may emit a faint static noise coming from the tweeters on the A-pillar. The noise…
- 10165737Sep 24, 2019On some Model X vehicles, water might enter the door latches on the rear (Falcon Wing) doors, which can damage the electrical components integral to door latching operation.
- 10160518Apr 24, 2019On some Model X vehicles, a pinched electrical wiring harness at the liftgate might create an obstruction alert, causing the power function of the liftgate not to operate. The…
- 10145809Sep 13, 2018On some Model X vehicles, incorrect routing of the intrusion sensor wires might result in electrical interference between the intrusion sensor and the intrusion sensor electrical…
- 10142866Apr 24, 2018On some Model X vehicles, a plug on the 12V battery was not installed at the factory, or a Service Center installed a replacement 12V battery that lacks the plug.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 14% |
| 2025 | 3 | 19% |
| 2024 | 4 | 15% |
| 2023 | 21 | 11% |
| 2022 | 16 | 12% |
| 2021 | 7 | 17% |
| 2020 | 28 | 22% |
| 2019 | 20 | 20% |
| 2018 | 36 | 19% |
| 2017 | 72 | 27% |
| 2016 | 93 | 21% |
Other parts of the 2017 Tesla Model X
59 complaintsOther or unknown
50 complaintsSteering
50 complaintsForward collision avoidance
31 complaintsBrakes
17 complaintsVehicle speed control
16 complaintsLane departure
14 complaintsBack-over prevention (rear camera)
12 complaintsBody and structure
12 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsExterior lighting
10 complaintsTransmission and drivetrain
10 complaints
← All problems reported for the 2017 Tesla Model X
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology