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Visibility (wipers, defrost, mirrors)Part report

2017 Tesla Model X Visibility (wipers, defrost, mirrors) Problems

Complaints
11about this part
Share
4%of 268 total for the year
Median mileage
40,123miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the visibility of the 2017 Tesla Model X, 4% of the 268 complaints for this model year. Where a mileage was given, the median is 40,123 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“1. Car taking longer to boot up when placing foot on brake pedal. 2. Large center console screen takes even longer to boot-up. This resulted in a dangerous situation where I was able to drive the car, but could not turn on the defroster. The windshield quickly fogged up and I had nearly zero visibility. Thankfully, I was able to safely pull off the road and wait for the center console to eventually turn on,”

NHTSA complaint #11390495, filed 2021-01, 36,000 miles

“The mcu (media control unit) also known as the infotainment center went out on my 2017 Tesla Model X. When this unit went out, I lost the ability to use the turn signals, the back up camera, most of the controls to change settings for the car and the car was no longer able to accept a charge. The car was in the driveway at home when this happened and I tried to schedule an appointment with Tesla to get this resolved. They told me that the part was on back order and that they could not take the car in at the time. …”

NHTSA complaint #11349357, filed 2020-08, 44,246 miles

“Tesla touchscreen functions become missing, screen goes blank, no rearview camera and the ability to turn on and off defroster settings and headlights become missing.”

NHTSA complaint #11416031, filed 2021-05, 45,000 miles

“Tesla’s entire car function (rear view camera, windshield heating, rear defrost) is supported by the center screen system. In Gen1 model X it uses a Gen 1 computer. Over the last 4 months. The screen blanks out while driving. I can’t access car functions. This happens while driving so it’s super dangerous. Only way to resolve the issue is to press a few more UI buttons on the screen. This impairs all car functions. …”

NHTSA complaint #11500664, filed 2023-01

“During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. …”

NHTSA complaint #11437973, filed 2021-10

Related recalls

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202516%
202363%
202232%
202125%
202011%
201922%
201832%
2017114%
2016337%

Other parts of the 2017 Tesla Model X

Electrical system
72 complaints
Suspension
59 complaints
Other or unknown
50 complaints
Steering
50 complaints
Forward collision avoidance
31 complaints
Brakes
17 complaints
Vehicle speed control
16 complaints
Lane departure
14 complaints
Back-over prevention (rear camera)
12 complaints
Body and structure
12 complaints
Exterior lighting
10 complaints
Transmission and drivetrain
10 complaints

← All problems reported for the 2017 Tesla Model X

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology