2002 Toyota Highlander Electrical system Problems
- Complaints
- 13about this part
- Share
- 4%of 301 total for the year
- Median mileage
- 103,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the electrical system of the 2002 Toyota Highlander, 4% of the 301 complaints for this model year. Where a mileage was given, the median is 103,500 miles. 1 of these say a crash was involved and 4 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The heater would not provide hot air. I pushed in on the switch and the heat would work as long as I held the switch pushed in (not designed to be pushed - rotary selector). Eventually, even pressing the switch in would not work. I went on line and found a discussion blog that discussed my exact issue. I followed the recommendation and pulled the face cover off, removed the control panel and discovered exactly what had been described - a broken single strand wire that ran to the back of the switch. …”
NHTSA complaint #10460733, filed 2012-06, 118,000 miles“My 2002 Toyota Highlander had approximately 110,000 miles on it at the time when I started hearing a noise around the distributor. I took it to my mechanic (not Toyota for other reasons) and he said the bearings in the distributor were going out. I called Toyota (Toyota of texas - grapevine) to order the part. They didn't have any in stock, so had to order from the dc. They said it would be in 4 days and to call back. Called back in 5 days and they said they had to order from hq in california and it would be in next week (ha!). Called next week. Still no distributor!! …”
NHTSA complaint #10342943, filed 2010-07, 110,000 miles“The interior heating/AC system and fan repeatedly fails to operate properly. In the spring summer when the AC would fail to blow cold and blow heat that wasn't so bad. I got the control knob fixed and all seemed to work fine. However the knob has failed again and when I needed the heat/defrost fan to work at night the frost got worse because the knob failed and the heater/fan would only blow cold air. Depending on the season and the position of the knob when it fails this should be construed as a safety issue when it affects the visual clarity of the windshield .”
NHTSA complaint #10248917, filed 2008-11, 89,374 miles“Ac/heat temperature control switch malfunction. This is a problem that Toyota is aware of and chooses to disregard, since it tends to fail after the warranty on the new part and replacement parts expires before the problem. A small, soldered wire which connects the switch to a circuit board in the dash fails. Should be an easy fix, but Toyota dealers will only replace the entire panel for $800 - 1200. This has happened twice to me on this same vehicle. First time I paid $800, the second time I got a local guy to solder the wire on the old part and replaced myself. Total cost about $10. …”
NHTSA complaint #10221178, filed 2008-03, 120,000 miles“My passenger side brake light is intermittent at best. Replaced bulbs many times, cleaned contacts, etc...but no help.on-going problem . Was rear-ended due to this exact problem. Driver side brake light fine...it is always passenger side. Many complaints about this same exact issue on-line.”
NHTSA complaint #10659709, filed 2014-11, 120,000 milesRelated service bulletins
- 10238157May 30, 2023TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered…
- 10164330Jul 1, 2019TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections…
- 10133654Nov 22, 2017TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be…
- 10152205Jan 6, 2017TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles…
- 10132930Nov 29, 2016TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.
- 10150418Sep 14, 2016TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are…
- 10134140Jan 11, 2016Tech Tip: Some customers may experience difficulty programming HomeLink.
- 10111390Apr 10, 2015TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many…
- 10111197Apr 10, 2015TSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many…
- 10134128Jan 15, 2015TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 10% |
| 2024 | 6 | 14% |
| 2023 | 12 | 6% |
| 2022 | 23 | 9% |
| 2021 | 28 | 5% |
| 2020 | 18 | 6% |
| 2019 | 56 | 11% |
| 2018 | 24 | 9% |
| 2017 | 46 | 17% |
| 2016 | 14 | 13% |
| 2015 | 52 | 27% |
| 2014 | 35 | 26% |
| 2013 | 26 | 13% |
| 2012 | 29 | 16% |
| 2011 | 23 | 13% |
| 2010 | 53 | 25% |
| 2009 | 20 | 15% |
| 2008 | 44 | 11% |
| 2007 | 23 | 19% |
| 2006 | 26 | 9% |
| 2005 | 25 | 11% |
| 2004 | 18 | 6% |
| 2003 | 15 | 6% |
| 2002 | 13 | 4% |
| 2001 | 5 | 4% |
Other parts of the 2002 Toyota Highlander
139 complaintsVehicle speed control
31 complaintsBody and structure
24 complaintsEngine cooling
23 complaintsOther or unknown
14 complaintsTransmission and drivetrain
14 complaintsAir bags
13 complaintsBrakes
12 complaintsExterior lighting
12 complaintsEquipment
11 complaintsEngine
7 complaintsTires
5 complaints
← All problems reported for the 2002 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology