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Electrical systemPart report

2002 Toyota Highlander Electrical system Problems

Complaints
13about this part
Share
4%of 301 total for the year
Median mileage
103,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 13 complaints about the electrical system of the 2002 Toyota Highlander, 4% of the 301 complaints for this model year. Where a mileage was given, the median is 103,500 miles. 1 of these say a crash was involved and 4 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The heater would not provide hot air. I pushed in on the switch and the heat would work as long as I held the switch pushed in (not designed to be pushed - rotary selector). Eventually, even pressing the switch in would not work. I went on line and found a discussion blog that discussed my exact issue. I followed the recommendation and pulled the face cover off, removed the control panel and discovered exactly what had been described - a broken single strand wire that ran to the back of the switch. …”

NHTSA complaint #10460733, filed 2012-06, 118,000 miles

“My 2002 Toyota Highlander had approximately 110,000 miles on it at the time when I started hearing a noise around the distributor. I took it to my mechanic (not Toyota for other reasons) and he said the bearings in the distributor were going out. I called Toyota (Toyota of texas - grapevine) to order the part. They didn't have any in stock, so had to order from the dc. They said it would be in 4 days and to call back. Called back in 5 days and they said they had to order from hq in california and it would be in next week (ha!). Called next week. Still no distributor!! …”

NHTSA complaint #10342943, filed 2010-07, 110,000 miles

“The interior heating/AC system and fan repeatedly fails to operate properly. In the spring summer when the AC would fail to blow cold and blow heat that wasn't so bad. I got the control knob fixed and all seemed to work fine. However the knob has failed again and when I needed the heat/defrost fan to work at night the frost got worse because the knob failed and the heater/fan would only blow cold air. Depending on the season and the position of the knob when it fails this should be construed as a safety issue when it affects the visual clarity of the windshield .”

NHTSA complaint #10248917, filed 2008-11, 89,374 miles

“Ac/heat temperature control switch malfunction. This is a problem that Toyota is aware of and chooses to disregard, since it tends to fail after the warranty on the new part and replacement parts expires before the problem. A small, soldered wire which connects the switch to a circuit board in the dash fails. Should be an easy fix, but Toyota dealers will only replace the entire panel for $800 - 1200. This has happened twice to me on this same vehicle. First time I paid $800, the second time I got a local guy to solder the wire on the old part and replaced myself. Total cost about $10. …”

NHTSA complaint #10221178, filed 2008-03, 120,000 miles

“My passenger side brake light is intermittent at best. Replaced bulbs many times, cleaned contacts, etc...but no help.on-going problem . Was rear-ended due to this exact problem. Driver side brake light fine...it is always passenger side. Many complaints about this same exact issue on-line.”

NHTSA complaint #10659709, filed 2014-11, 120,000 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2025110%
2024614%
2023126%
2022239%
2021285%
2020186%
20195611%
2018249%
20174617%
20161413%
20155227%
20143526%
20132613%
20122916%
20112313%
20105325%
20092015%
20084411%
20072319%
2006269%
20052511%
2004186%
2003156%
2002134%
200154%

Other parts of the 2002 Toyota Highlander

Visibility (wipers, defrost, mirrors)
139 complaints
Vehicle speed control
31 complaints
Body and structure
24 complaints
Engine cooling
23 complaints
Other or unknown
14 complaints
Transmission and drivetrain
14 complaints
Air bags
13 complaints
Brakes
12 complaints
Exterior lighting
12 complaints
Equipment
11 complaints
Engine
7 complaints
Tires
5 complaints

← All problems reported for the 2002 Toyota Highlander

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology